Poor Repairs

[jims-terrano]

Remember the thread a few days ago about being livid with a local garage who had replaced bother outer cv boots for me.
It started with odd noises from passengers side front which turned out to be a wobbly wheel. When we removed the wheel and fixed hub we found the two wheel bearing lock rings in the wrong order with one of the screws missing and the other one had its head worn away. Lots of metal debris and the stub axle thread either cross threaded or simply worn away by the loose lock ring. I wasn't too impressed and decided although I'd reported it to the garage I was going to fix myself.
Well today I removed the drivers side wheel and got a bit of a shock. They had snapped bolts on the upper ball joint but instead of replacing like the other side they left two snapped bolts and two mismatched bolts. Took the hub off and sure enough a screw missing and rings in the wrong order. Take a look at the following photos. The up shot is that the garage is collecting tomorrow with a flat bed and repairing the damage for me. I suppose is a result if done correctly but I'm not impressed it's happened but it could of been so much worse.

 

[jims-terrano]

And another

 

[jims-terrano]

Another

 

[jims-terrano]

Hopefully a photo this time

 

[jims-terrano]

So am I right in thinking the ring with all the holes in the last photo should have been fitted first followed by the ring pictured in the second phot and it's two screws.

 

[emjaybee]

What a bunch of w*****s!

Thank heavens they did it to you!

Let me qualify that statement. You have the knowledge, experience and mechanical "sympathy" to "listen" to your vehicle and know something is not right. That could so easily been some (forgive me for stereotyping) lady who just gets in, turns on the radio and drives (like my wife). Then can't understand why in two weeks time her vehicle is wrapped around a bollard as the hub snaps, suspension collapses and sends her off the road.

Hopefully (ha-bloody-ha) they'll have learnt their lesson and given someone a bollocking over this (who am I kidding?).

Glad it's getting sorted, but as usual, shouldn't have happened.

 

[terranosaurusdoug]

So am I right in thinking the ring with all the holes in the last photo should have been fitted first followed by the ring pictured in the second phot and it's two screws.

I can't remember the order from when I did mine jim but what you've said makes sense, I remember having to line the holes up and I'm pretty sure you're right. They are due a clean anyway so if there is owt you need to know tell me and I'll take some pics :thumb2

On the quality of work, err well I try not to be indignant with people but if a garage did that to me, to the vehicle that I take my little boy to school in, I would be absolutely ÷/^£ing raging.

 

[Daveluck]

I think the rings are in the right order.

Doesn't the first ring spin up on the thread tightening on the bearing? The second goes over the top, that ring has the 2 flanges which act as the lock then 2 screws screw into the first ring through the the second?

 

[rustic]

The work is criminal negligence, you, your passengers and innocent bystanders could have been killed by these wasters.

I would have got the authorities, or at least the AA /RAC involved in the reporting of this one.

You are being too fair in letting them have a second attempt at trying to kill you.
I hope the replacement bolts are the correct hardness.

Now, remind me why I have been doing all my own servicing and repairs since the warranty expired.:augie

Uncle Rustic

 

[Davey Boy]

I think the rings are in the right order.

Doesn't the first ring spin up on the thread tightening on the bearing? The second goes over the top, that ring has the 2 flanges which act as the lock then 2 screws screw into the first ring through the the second?

What your saying is correct Dave, but the rings shown in the second pic are incorrect. The ring you can see, is the bearing adjusting ring. The one with the two tangs on it with multi-holes must be behind ( if fitted at all), and that's wrong!

 

[rustic]

Have a look at our own "Workshop 46" on replacing wheel bearings,might help to show which part is which.

see ..

http://www.nissan4x4ownersclub.com/downloads/workshop/wk47.pdf

Rustic

 

[macabethiel]

Poor workmanship is everywhere !

That's just awful, I can half forgive the screws & washers as lack of experience but the broken bolts are just dangerous.

Had you had a serious/fatal accident the Police or Insurance Vehicle Examiners would be looking at Criminal Charges against the repairers.

 

[jims-terrano]

Haha I left him a key for the truck so my daughter didn't have to deal with recovery truck. They've just been to collect truck and didn't have the key with them. My daughter didn't give them the other key so they're having a run around this morning.

I actually emailed the garage owner the pages from workshop manual and also the workshop you mentioned rustic. So in theory they've got all the information they need.

 

[elty001]

I'm speechless Jim
That work is just shocking,no excuse is justifiable for such poor workmanship.

 

[perelaar]

Fully agree with rustic, do involve the authorities. This is just bodging work - even worse for a local garage, as I'd make sure word gets around.

 

[Daveluck]

What your saying is correct Dave, but the rings shown in the second pic are incorrect. The ring you can see, is the bearing adjusting ring. The one with the two tangs on it with multi-holes must be behind ( if fitted at all), and that's wrong!

Ah, got you. Because of the 3rd picture I thought the 2nd was taken after the other ring was removed. I hadnt realised it was taken with just the hub cover off. I guess that explains why there is a screw in that ring then.

That is indeed pretty pee poor.

 

[micken]

That's disgraceful Jim. The degree of negligence, particularly with the bolts, is criminal.

 

[Davey Boy]

Have a look at our own "Workshop 46" on replacing wheel bearings,might help to show which part is which.

see ..

http://www.nissan4x4ownersclub.com/downloads/workshop/wk47.pdf

Rustic

Thanks Rustic, good to know there's a workshop manual..
Like you probably, I've rebuilt these hubs many times on Troopers & Pajeros as well as the Patrol.
Very common setup for hubs with tapered bearings.
The bolt scenario on Jim's is shocking work also.

 

[terranosaurusdoug]

I spoke to my mechanic today and asked him about the bearing setup on terranos, he recalled the order of things and explained it to me off the top of his head while replacing a suspension arm on a peugeot, I feel in safe hands when I have to give In and take my truck in for some work :thumbs

 

[jims-terrano]

Well no phone call with an update, my truck is outside in their yard for the night. Will give them a call tomorrow afternoon and see what the state of play is.