Ironically, My wife is trying to get a quote from him, for both her new Terrano, and mine when it comes up in a months time... So far it has taken 24 odd hours, with still no firm quote, and he told her to go and get other quotes, as he would not give her a quote without something to compare to...
I am old fashioned, I like someone who quotes a real price when asked, not looks me up and down, and decides how much he can fleece me for...
I have left in my wife's hands, as she has more patience, but we need to tax the car, or at this rate SORN it, before we get fined. We wanted to use it at the weekend, so when I get a chance later, I think I will have a look around, and go with the first one that gives me a genuine quote that seems reasonable, as I have better things to do than spend hours filling out form after form.
So in short, don't bother with him unless you have a quote already, no point if it is a new to you car, as he is no help at all....