Built in and built on oven?

[jims-terrano]

The indian girl just called back and it was quite difficult to explain if Currys don’t have stock of another oven or model of oven that is suitable the. How long before we get a refund. I’m guessing they won’t refund until they have the oven back in their hands which will be a bind as we can’t just magic another load of cash to buy from another supplier until we get a refund. Is it me or is everything complicated these days?
It only looks to be the rear panels that are squashed and bulged but it’s opening up a joint, after paying a premium price I’m wondering if I should expect it to be like this.

I think I’m a very grumpy old git:doh

 

[jims-terrano]

Just had it confirmed that if Currys do not have stock of another model then we cannot have a refund until they have the damaged item back in their warehouse.

The buggers have us by the short and curlys

 

[RJL Services]

had the same problem i bought a new mobility scooter when delivered it was damaged took 10 days to have it refunded back to credit card bought one from another supplier that was also damaged another 10days to get it back on my card third time paid cash and collected one from supplier and got it home without a scratch on my trailer the bit i never understand is payment is taken out straight away but when a refund is issued back to a card it takes so long they say 3 to 5 days allow up to 15 why? hope you get it sorted jim:thumb2

 

[solarman216]

had the same problem i bought a new mobility scooter when delivered it was damaged took 10 days to have it refunded back to credit card bought one from another supplier that was also damaged another 10days to get it back on my card third time paid cash and collected one from supplier and got it home without a scratch on my trailer the bit i never understand is payment is taken out straight away but when a refund is issued back to a card it takes so long they say 3 to 5 days allow up to 15 why? hope you get it sorted jim:thumb2

That is how the scam works, that is why 90% of the time I pay cash and take it home, when I purchase on line it is with Paypal and pay after delivery, so I get 14 days to evaluate the item, Rick

 

[jims-terrano]

Well the new oven turned out to be a lot more damaged than I thought, looked like it had been dropped on its side. So originally Currys told me that they wouldn’t be getting a replacement until 15th into stock. Wife went back to the store this evening and funnily enough they have them in stock but cannot deliver until Sunday. As we had originally paid for delivery this was refunded to us. So it’s getting sorted just going to take time that’s all but it feels a long time when we use the oven for most main meals.