My Patrol - RANT - sorry
Wierd, must've imagined it (the book) - I know Sutherland's do a Bicycle Manual, I thought they did a car manual too.
Wonder if I'll get my car back today. I wonder what it is about me that makes mechanics think they can take the p1ss out of me. Is it because I am a woman, because I am old(ish) or because I try to be pleasant and friendly? I think I will ask.
I have to say that I am astonished, in this time of redundancies, repossession and business failing, that mechanics have such a bad attitude and give such poor customer service. Five weeks ago I gave him 27 March as the deadline BEFORE 27 March I said, I am pulling off on 27 March, I need my car on 27 March. I thought I was being unequivocal. Obviously not as it is now 27 March and my car is still in pieces in the garage.
I am on a five year mission to rebuild and restore the car, and was prepared to give most of the work to this man. I won't be doing that now. I guess he must already have enough customers.
The best part is when they have told me a day the car will be ready, and when that time has passed and I ring to see what's going on, they say "Oh no, there's a problem, it won't be ready until...". I have asked them three times to LET ME KNOW if there's a problem, but do they? No they don't. They sit on it until I call them.
I have four bicycles that used to go to a bike shop for repair but I got the same crappy service and bad attitude so now I mail order all the parts and fix my bikes myself.
I only wish I could fix my own car! But I just haven't got the tools or space - and I'm not strong enough.
Rant over. Sorry.