I didnt want to express my feelings untill it was sorted what ever the out come, but I am so dissapointed in there service.
It is far over priced, I knew this and it was an impulse/covenience purchase, but I expected for that it would be done right!
I was told during the job that the rims I had ordered had not arrived, and the tyres would be fitted to the 15x8 white rims, then when the ones I wanted arrived they would post and sort out swaping tyres and picking up the temporary rims. Fine.
When I went to pick up the Nav, the tyres were not what I ordered and payed for 2 months before but significantly cheaper ones.
The back bumper had been refitted squint, there was a new dent in a door and the tinting (brand new) on the pasenger window was scratched,
I can deal with this butyou would expect better.
When Ordering I specifically asked if Caster Camber and tracking would be done, they said yes its a drive in drive out service. Not so, pasenger wheel leans out by a good margin at the top and tracking is well out.
The Day after picking up One of the steel wheels broke, leaving me stranded and needing picked up and next day borowing a vehicle to colect my old wheels to refit them.
On Monday I called, I asked for replacement rim and also another tyre (to make up for them fitting cheaper ones) this was said to be sorted and in the post on tuesday. Next tuesday I phone asking where they were, answer, there has been some trouble finding a replacement but they should be in the post tomorow. The Tuesday after I phone saying nothing has arrived, they then say they can not find any 15x8 rims have been trying very hard to do me a favour ( :lol: ) but tyre is in stock, I asked if this could be sent, yes no problem they say! The next day I find 15x8 white rims (thanks Cameraman) for half the price LA said they cost, they were delivered next day! Friday (today) I call as no tyre has arrived, answer Oh sorry we thought you wanted it sent when the rims arrive from the states! It is aparently being sent now..........................................
I used to llok at their site when I was at school and wanted a jacked up Hilux, this meant a lot to me, I made the mistake of thinking I was going to the right place :roll: