please help guys. wiper an washer broke

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I sat in their reception on saturday morning waiting for our ford ranger to be MOT tested. And the amount of people coming in complaining 'under warranty' because their washers didnt work was unbeleiveable, half had no water in, the other half had frozen and popped the fuse from lack of screen wash!

some of these people just aren't fit to drive a bloody car are they!:doh
 
well, my fuses were ok, so went for a drive for an hour, rear one started to work on our way home, but nothing from the front. Got home, parked up, tried again and they are working, so for me, the pumps were frozen!
 
some of these people just aren't fit to drive a bloody car are they!:doh

I was amazed and some? - new fuse, keep trying washers again unitl it blows again without waiting for it to thaw first! i sat there listening and felt like Victor Meldrew "I don't beleive it" add to that people coming it to book the car in for a new indicator bulb (under warranty) can't find the jack, etc. etc. I would scream after a day working there.
 
washers not working

We had a woman who rang up to claim we had not serviced her car properly as the washer reservoir was empty last week.

We checked the vehicle records and it was last serviced in June 2010 ! The fact that four months of use had lapsed before they ran out cut no ice with her!
 

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