Nissan main dealer

[chip]

I had my terrano serviced at a Nissan main dealer the weekend before last.
When i picked up the car i was told i had one torn CV boot and another was cracked and needed replacing also.

He said the cost would be £186 each boot. so £372 in total.
I said would he be able to knock any thing off the price as i thought it was a bit steep.

He said he would do it for the price of the parts £80 plus three hours labour at £75 an hour which is £305.
And if i wanted the work done it would have to be a week day if i wanted the car back the same day.

I agreed to the price ad arranged to drop the car off Thursday night and would pick it up Friday night.

I got a phone call Friday afternoon saying the car would not be ready as they had had real problems with parts being seized together, and that to do the job they have to remove for bolts, all of which were seized and they had already snapped two trying to remove them.

These would know need drilling and they would have to soak the other two till Monday in i don't know what, and they would have to remove the Axel.

Meaning that my car would now not be ready till tomorrow (Mon) afternoon,
And they would have to charge me an extra £80 making the total £385.

I until now have always used an independent garage for all my vehicles mots and service work,
not because he is particularly cheap but because i trust him 100% as i have known him for years as he is a friend of my brothers.

But i don't know why i decided to use a Nissan main dealer to work on this vehicle, but i am beginning to wish i hadn't.

 

[harlowmaverick]

when you go to collect your car ask for all of the old parts back.
they have to give them back to you and then you can make sure that they are chargeing you for stuff that they have replaced.
smells a bit to me.

 

[clivvy]

that does seem a bit dodgy, but could easily be genuine. i took mine to my local garage just down the road (my MX-6, not the maverick) for the handbreak cables doing. first call was for a faulty rear caliper, so ordered a new one,. second call was for the other rear caliper, so ordered a new one. total cost for new handbreak cables, two rear calipers-£350, which to be fair isnt bad and they did a decent job, but as you read that, its a similar thing-all of a sudden i need two rear calipers-youd think that was dodgy but i was aware my calipers were sticking, so i trusted their claims to be genuine...

 

[thor]

I had a very similar experience at main Toyota dealer, went in for Mot told I had issue with brakes, but after several back and too phone calls total almost £900 for brakes...

 

[rustic]

I have always queried work by dealers, if they try to charge 2 x 1 off price I always say that you already have the car, jacked up, the right tools out, 1 test drive if required, still only 1 invoice to prepare, so how can it be twice everything. Add a few others depending if you know what needs to be done.

Can't argue with that.. :nenau They usually take off 1 hours labour. :thumb2

This is why the average motorist is "Ripped off" :doh sorry, the work shop staff will be told " achieve maximum margin on each job"
Sounds better:thumb2 I didn't mean rip off the customer for as much as you can get. :naughty


Remind me why we try to service these vehicles our selves? Oh yes £75 per hour. :nenau
But I put mine into main Nissan Dealer for rear wheel bearing and seal, as I thought at the time special tools required, and if new parts were needed they would normally have them.
You dont want your wheel, half shaft overtaking you on a roundabout.

If you have the time and transport today, take a look at where they are already and they will be able to explain what needs doing.

Specialist tools, I always think dealer, they normally have preset times set by Nissan to do each job.
When I removed and replaced the front brake disks, it took 5 hours in total, first time, searching for the tools, reading the download, adjusting the bearings using a spring balance for the preload, cleaning all parts new pads etc

But I may have saved say 3 hours labour if a Nissan dealer did it. (over £200). now for my 5 hours means I was paying myself £40 per hour.
Can't beat that, and it was in my nice warm garage.:thumb2

 

[patbhoy]

Whatever happened tae gid auld "Dae it yersel"

 

[lacroupade]

I had my terrano serviced at a Nissan main dealer the weekend before last.
When i picked up the car i was told i had one torn CV boot and another was cracked and needed replacing also.

He said the cost would be £186 each boot. so £372 in total.
I said would he be able to knock any thing off the price as i thought it was a bit steep.

He said he would do it for the price of the parts £80 plus three hours labour at £75 an hour which is £305.
And if i wanted the work done it would have to be a week day if i wanted the car back the same day.

I agreed to the price ad arranged to drop the car off Thursday night and would pick it up Friday night.

I got a phone call Friday afternoon saying the car would not be ready as they had had real problems with parts being seized together, and that to do the job they have to remove for bolts, all of which were seized and they had already snapped two trying to remove them.

These would know need drilling and they would have to soak the other two till Monday in i don't know what, and they would have to remove the Axel.

Meaning that my car would now not be ready till tomorrow (Mon) afternoon,
And they would have to charge me an extra £80 making the total £385.

I until now have always used an independent garage for all my vehicles mots and service work,
not because he is particularly cheap but because i trust him 100% as i have known him for years as he is a friend of my brothers.

But i don't know why i decided to use a Nissan main dealer to work on this vehicle, but i am beginning to wish i hadn't.

Chip mate YOU HAVE NOT BEEN STIFFED. You might have gotten the work done a bit cheaper in some dodgy backstreet garage but this catalogue of affairs is absolutely normal for this vehicle. I won't tell you how much it cos me when exactly the same thing happened but it was more, and that was in a known, trusted independent.

Its absolutely normal for all these seized parts (especially brake caliper) to be found and changing the CV boots is a big job.

I'm way past grovelling about underneath cars unless I have to and the money doesn't matter to me - and the fact is that anyone who thinks these are cheap cars to run is seriously into kiddology. A normal in-warranty service on these used to be around £300, with majors at around £450...and it was normals every 6000 miles and majors every 18000 (or every 12000 if you were getting stiffed by Ford cos you had a Maverick!).

So rest easy mate - its a big job you can forget for a very long time; ditto the calipers and any other seized bits. Now just enjoy....and change your rear axle fluid that never gets done. Make sure you use the proper LSD oil though.:thumb2:thumb2

 

[tezzer]

it took me 20 mins to replace my cv boot on front driveshart, i dont bother with garages cos i can do the repairs at home, i bought the universal cv boot that comes's cut one side, in the kit is a knife, boot and glue, cut the old one off, clean with petrol, measure and cut boot to required size, put over shart and glue 2" at a time, then fit to cv joints and use the tie's supplied. ive used loads of these and never had a problem, £10 for kit, and say an hour the first time, how much could you save???? :augie:thumbs

 

[makeitfit]

You've been bummed mate, proper shafted
Of all the jobs I've done on mine the boots are a piece of piss even doing it properly. No need to take brakes off and theres enough room with the top ball joint off to remove the hole drive shaft:thumbs The bolts onto the diff flanges are nice ones that come off a treat, even up the scrap yard
As said above a repair boot kit is even easier
Nissan monkees:doh

 

[lacroupade]

You've been bummed mate, proper shafted
Of all the jobs I've done on mine the boots are a piece of piss even doing it properly. No need to take brakes off and theres enough room with the top ball joint off to remove the hole drive shaft:thumbs The bolts onto the diff flanges are nice ones that come off a treat, even up the scrap yard
As said above a repair boot kit is even easier
Nissan monkees:doh

bet u got dirty though :lol

time is money mate, we can't all be scrabbling around under cars all day, alright for you s/e geezers with yer offshore bank accounts

 

[makeitfit]

bet u got dirty though :lol

time is money mate, we can't all be scrabbling around under cars all day, alright for you s/e geezers with yer offshore bank accounts

Fair point, well made, BUT even if the local garage does it at say 35 squid an hour, he still shouldn't be rushed for more than 70 plus vat plus boots

 

[lacroupade]

Fair point, well made, BUT even if the local garage does it at say 35 squid an hour, he still shouldn't be rushed for more than 70 plus vat plus boots

£35 an hour?? could you run a garage for that Pierre?? maybe in Llandewi Brefi (which you would like I know LOL):augie East of the border theres usually a 1 in front of that as you know....and even in Wales they won't be making much profit at that rate:kissy

Any minute now Rick will be along to say he would have paid the owner to let him do it LMAO

 

[makeitfit]

Wont catch me running a garage for sure:lol
The one up the road from me has just gone UP to 33 an hour:doh cheek
The garage that does my MOT work is a very reasonable £170 a day he's my favorite:thumbs

 

[lacroupade]

Wont catch me running a garage for sure:lol
The one up the road from me has just gone UP to 33 an hour:doh cheek
The garage that does my MOT work is a very reasonable £170 a day he's my favorite:thumbs

yes but lets just remind everyone you live in the UK equivalent of the Louisiana Swamps....thats why your eyebrows are joined up....:bow:lol:lol:lol

 

[makeitfit]

Damn, another well observed point:doh
Ah well I do have some time on my hands today (vat can wait ) so perhaps a trim is in order:lol

 

[rustic]

You've been bummed mate, proper shafted
Of all the jobs I've done on mine the boots are a piece of piss even doing it properly. No need to take brakes off and theres enough room with the top ball joint off to remove the hole drive shaft:thumbs The bolts onto the diff flanges are nice ones that come off a treat, even up the scrap yard
As said above a repair boot kit is even easier
Nissan monkees:doh

I am interested in this method for the future, so now you have a loose front shaft, if you take off the old boot ties, does the shaft just pull out from the hub?
No hammering, no circlip to replace?

 

[mowerman]

I have also just changed mine using the diy stick together method!!! Excellent bit of kit if you take your time and keep it all very clean (never easy given where it is situated) however an hour or 2 a side and hey presto new cv boots and new grease :clap:clap:clap:clap

I did buy the 'take the driveshaft off and slip over a greased cone type' (looks soooo easy on the you tube vid clip) but thought I would try the lazy way 1st :thumbs

would deffo use the glue ones again and yes less than £15 a side

 

[makeitfit]

I am interested in this method for the future, so now you have a loose front shaft, if you take off the old boot ties, does the shaft just pull out from the hub?
No hammering, no circlip to replace?

Drive shaft off the flange and undo the hub end as usual drop top ball joint and have a wriggle
It does come out just

 

[rustic]

Drive shaft off the flange and undo the hub end as usual drop top ball joint and have a wriggle
It does come out just

I'm saving that info. I will assume both sides are the same.
Fantastic

Thanks

 

[chip]

Hi all,

I picked up the terrano last monday, they knocked £25 off the price and said they would do the next MOT (Jan) for £30.

So on the whole, i am now very pleased.


Thanks.