Ford ETIS - Technical Service Bulletins

[Banshee]

Any Ford Techs on here?

I need a Ford Etis account that has premium access, I need to view the Technical Service Bulletins for my girlfriends 2011 Fiesta as she has a leak in the foot well but I've been advised there was a TSB for this upon which Ford repair it for free.

I have asked Ford for the TSB number and they are being idiots and saying that it is protected by data protection :banghead :banghead :

We are being shafted here and I could really do with some help, appreciated guys :thumb2

 

[rustic]

Found this...
does it help?

http://www.automd.com/tsb/ford_m/fiesta_mm/2011_y/

 

[rayf3262]

Tripped across this:
Ford Fiesta - water in footwell - I had exactly the same happen to me not too long ago to a 58 reg fiesta
After a small battle and 3 visits i managed to get the dealer to sort it and apparently it is a problem Ford are aware of, a TSB (technical service bullitin) memo was released to dealers about it and how to solve it.
As the dealer was initially unhelpful i rang Ford customer relations on 0845 841 1111 , they were very good and spoke to the dealer and seemed to change there attitute!, i recieved phone calls from ford regularly untill the problem was solved and everything dried.
The problem was a small hole next to the bonnet hinges which was never filled during manufacturing, resulting in rain getting in, soaking through a foam 'dashpad' and down to the carpets.
I would recommend ringing this number as the dealer did change their attitude after this from 'i dont want to know' to being very helpful and sorting AND drying it all out as the foam dashpad is quite thick and would never dry otherwise

 

[t2chris]

Got a number for ford technical line at work mate, I will dig it out for you tomorrow if you still need it?

 

[Mobieus_uk]

always worth checking
https://www.gov.uk/check-if-a-vehicle-has-been-recalled