Outage ???

[reetp]

I couldn't get on to the site all last night (I was up til about 2am UK time), and this morning up til an hour or so ago. It's not the first time this has happened.

I tried pinging the site but it looks like ti had disappeared completely.

Admittedly I live in Spain but I wouldn't have thought that would make any difference - everything else I accesses in the UK was OK.

Have there been any reported problems ? Just wondering if you had any problems with your service provider ?

B. Rgds
John

[Karinofnine]

It happens to me all the time when trying to get on from my phone or my laptop (I only have mobile broadband at home - no landline). However, it always works from my pc at work (which is connected via a landline). Very annoying.

[4wheel]

I have the same problem.Can only connect during the day or early evening and then no connection.I also use a mobile modem.Bit of a nuisance.

[Liam]

Intermittent here,sometimes it is ok other times it is down for three or four hours at a stretch. Been onto Bat,been on to ISP,cleared the cache etc. still the same. Started when the site was upgraded last year. Doesn't seem to be any pattern, it can happen at weekends or during the week, morning or night. Very annoying.

[Bat21]

It is an Orange (or any of its sister companies) problem.

When we moved server last year somehow their DNS records got messed up, unfortunately they refuse to admit it is their problem

There is nothing I can do this end because nothing here is broke.

[solarman216]

I was having problems with my dongle connection, but bat21 gave me a fix some thing to do with UAC and 65 38 186 188, it fixed mine, is this the same problem, Rick

[Bat21]

Originally Posted by solarman216

I was having problems with my dongle connection, but bat21 gave me a fix some thing to do with UAC and 65 38 186 188, it fixed mine, is this the same problem, Rick

See... your memory isn't that bad after all

For those who are still having problems, below is how to fix

Originally Posted by Bat21

For Windows 2000 or XP:-

• Using windows explorer (not internet explorer) find the Hosts file which is located in the c:\windows\system32\drivers\etc directory.
• Right click this file and then left click on properties.
• Near the bottom in the Attributes section, make sure the Read-only box is un-ticked. If it is ticked, remove the tick and click OK.
• Now double click the Hosts file and open with Notepad. Go to the bottom of the text and add the line:-
  65.38.186.188 (then press the Tab key) www.nissan4x4ownersclub.com
  Now save and close this file.
  If this file was originally read only, follow the steps above to put the tick back in the correct box.
• Now reboot your PC and all should work

Originally Posted by Bat21

For windows Vista

• Click Start -> All Programs -> Accessories
• Right click "Notepad" and select "Run as administrator"
• Click "Continue" on the UAC prompt
• Click File -> Open
• Browse to "C:\Windows\System32\Drivers\etc"
• Change the file filter drop down box from "Text Documents (*.txt)" to "All Files (*.*)"
• Select "hosts" and click "Open"
• Go to the bottom of the text and add the line:-
  65.38.186.188 (then press the Tab key) www.nissan4x4ownersclub.com
• Now save and close this file.
• Now reboot your PC and all will be fine

[briggie]

Originally Posted by Bat21

See... your memory isn't that bad after all

For those who are still having problems, below is how to fix

i was doing great untill i got to the scroll to windows 32 etc

[solarman216]

Originally Posted by Bat21

See... your memory isn't that bad after all

For those who are still having problems, below is how to fix

no my memory is stuffed, it is on a little yellow post it note stuck on the wall but I omitted to note the post it was on, Rick

[solarman216]

Originally Posted by briggie

i was doing great untill i got to the scroll to windows 32 etc

well if I managed it Pete I am dam sure you can, Rick

[briggie]

i lost interest mate , im at home now on a " allegedly " fast internet connection , its only when im using the dongle i have most problems

[solarman216]

Originally Posted by briggie

i lost interest mate , im at home now on a " allegedly " fast internet connection , its only when im using the dongle i have most problems

Ah but make sure you have the info for when you next go away or you will be cursing, and better to do it now while you have a good connection, I had to do mine a while ago as and when I could log on, it look more time than it should, Rick

[reetp]

Hmm. Same again last night.

It's a definite problem. Where do you actually host the site ? On a machine at home or on a hosted service e.g. at Orange or some other web hosting provider ? Is the webspace in one place and the domain management someplace else (e.g. I have loads of domains that are registered with one company, but the websites may be with another)

Pretty sure that you are right and that your DNS is screwed someplace from what I can see on some lookups.

Tried looking up the machine & domain & got these :
----------------------------------------------------------------------------------
Host www.nissan4x4ownersclub.com not found: 2(SERVFAIL)

/usr/bin/host -v -t any www.nissan4x4ownersclub.com.
Similar to the previous command but the "-v" makes the result Verbose.

Trying "www.nissan4x4ownersclub.com"

Host www.nissan4x4ownersclub.com not found: 2(SERVFAIL)

Received 45 bytes from 213.253.137.17#53 in 0 ms
----------------------------------------------------------------------------------


It should look a bit more like this (from one of our websites - I'm not trying to advertise, just pointing out what's happening !!!!)

----------------------------------------------------------------------------------
www.regimentalmerchandise.co.uk is an alias for lb1.namesco.net.

/usr/bin/host -v -t any www.regimentalmerchandise.co.uk.
Similar to the previous command but the "-v" makes the result Verbose.

Trying "www.regimentalmerchandise.co.uk"

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1453

;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 3

;; QUESTION SECTION:

;www.regimentalmerchandise.co.uk. IN ANY

;; ANSWER SECTION:

www.regimentalmerchandise.co.uk. 86400 IN CNAME lb1.namesco.net.

;; AUTHORITY SECTION:

regimentalmerchandise.co.uk. 172800 IN NS ns1.phase8.net.

regimentalmerchandise.co.uk. 172800 IN NS ns2.phase8.net.

regimentalmerchandise.co.uk. 172800 IN NS ns0.phase8.net.

;; ADDITIONAL SECTION:

ns0.phase8.net. 775 IN A 85.233.160.69

ns1.phase8.net. 775 IN A 85.233.160.68

ns2.phase8.net. 775 IN A 85.233.164.62

Received 187 bytes from 213.253.137.17#53 in 0 ms
----------------------------------------------------------------------------------

Definitely needs sorting out, and pronto ! You are possibly losing customers as a result of it..........

Sorry. Know this is all boring & geeky (it's unfortunately what I do....) and we should definitely get back to cars !!!!

If I can help then let me know.

B. Rgds
Joh

[Bat21]

Originally Posted by reetp

Hmm. Same again last night.

It's a definite problem. Where do you actually host the site ? On a machine at home or on a hosted service e.g. at Orange or some other web hosting provider ? Is the webspace in one place and the domain management someplace else (e.g. I have loads of domains that are registered with one company, but the websites may be with another)

On a machine at home .... what do you think this is

I have no control over your ISP and it is them that have the problem why do you think 99% of the folk here don't have a problem

If you can get Orange to sort their act out I will give you a free lifetime membership.... good luck

[Thomas-the-Terrano2]

i can confirm its orange, though not tried to get them to fix it.

oddly can get site up on my smart phone, via orange 3g so
guess its only part of their systems.

lately been so bad on mine ive left machine switched on for
days with site running in a window, and still sometimes its
not there when i come back.
tonight i refreshed the error 3 times til it gave up and loaded!

going to print off those instructions now, like i told myself
before to do....