Been with them for number of years and have learned to challenge their prices every year.
I haven't used them once, both me and the better half commute less than15 miles each way to work, and it's around £80-£90 a year for both of us in any car with roadside and relay.
I'm a mechanic by trade but I accept that I can't always have the right tool with me or have access to the part I need, so the most important thing for me is getting the car home so I can fix it!
:thumbs I never leave home without cover as you never know whats going to happen and its good piece of mind.
but I too have been there a while and only called them out once.
It was a while ago I know but you may remember me putting pictures on here of the muppet aa man leaving a socket firmly whacked onto the wheel nut.
after a phone call they came to my house,couldnt appologies enough and removed it .
and then the very next day they turned up with a new shinny set of wheel nuts and fitted them for me..
so I know I can get cover cheaper and I certainly wouldn't consider nearly 25 quid a month for cover.
but at 2 quid a week knowing ive got the 5th emergency service:clap
I think they raise prices every year simply because some people ( only if in the minority)
put there mail to one side and think I will sort it later for whatever reason.
and there are others that simply don't read the mail.
once you have paid that first month you have renewed your contract.
cancel and they still win as you will have to pay penalties.
there fault for not responding to the renewal letter.
I happy bunny