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Old 15-01-2016, 09:27   #16
Terrano Steve
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None paying customers has always been a worry for me since becoming self employed, but I have been fortunate enough so far & they always pay.
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Old 15-01-2016, 10:10   #17
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I will only send something to someone before payment who I have met in person and a low value item under 20 pounds or so.

But that rarely happens as most are keen to pay before.
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Old 15-01-2016, 10:43   #18
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Its not only the value of the item and PP.Its also the time Rick has gone to,helping this member.
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Old 15-01-2016, 10:49   #19
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Thumbs down Its a broken trust thing and lack of software in the head.

I too would be annoyed if a member failed to pay up.

Might be this post trips his conscience and he does the right and decent thing.

Some people do not have that software in their brain to activate a conscience in the first place probably a nature v nurture thing from childhood.
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Old 15-01-2016, 13:05   #20
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I'm sure this happened to Rick a while back, so not again!! I hope it's just case that the buyer has forgotten to pay. It's a shame if he/she is just holding out and being and an ass, I would like to think that nearly all members on here are pretty genuine people and would not so sh1t like this.
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Old 15-01-2016, 18:42   #21
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I remember this happened to Rick a while back, and no, I am not going to link back to it, things like this need to be left.

I do recall it upset Rick a lot, goodwill and all that, and trust.
I wouldn't have a problem sending Rick, cash up front, stands to reason.

Of course to a long standing member like Rick, Jim's Terrano, and me I guess and others, it would hurt our reputation, if we didn't send it out following payment.

As ebay shows, there are scammers, they occur in all walks of life and all forums I guess, some also claim they haven't had the goods, or they try to return their faulty unit, claiming it didn't work and expect a refund.
To counter this, recorded delivery, and some form of security marking.

So Rick, don't apologise, I think all of us would agree, and may be a policy that all members should follow, as per ebay rules, unless we have had dealings before, and a good track record. Having said that, people do forget and need a reminder now and again, but you have to think, who is doing who the favour here?
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Old 15-01-2016, 18:53   #22
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Quote:
Originally Posted by Terrano Steve View Post
None paying customers has always been a worry for me since becoming self employed, but I have been fortunate enough so far & they always pay.
The bigger the company owing the money, the longer you wait in my opinion.

For example, a company I worked for, had a simple policy...
they had three trays.
After 30 days, you ring them.... Oh we'll look into that, it looks as though it is on the next payment run....
Invoice moves to tray 2.
30 days later you ring them sorry for the delay, there was a problem setting up for your account... it moves to Tray 3 and payment is made on the next cheque run.
No second phone call it sits in tray 2.
Tray 2 was the biggest of all the trays lol....

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Old 15-01-2016, 19:48   #23
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there could of course be a quite innocent reason why the person hasn't paid , but surely a message would have been sent to explain why ? ...... rick is almost family to me , and it upsets me that someone within our midst does this .
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Old 15-01-2016, 22:01   #24
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Thanks for the feedback and support folks, yes it hurts when you get treated badly, and I do give a lot of trust, I like to think that in general people are trustworthy, I have been self employed 37 years and had very little in the way of non payment, £800 was the biggest from a small company that I did a lot of very lucrative work for but the head of the company suffered dementia and wife cold not cope so could not pursue the debt, sadly I will now go with the flow and only now dispatch after payment, it goes without saying that if the goods are not up to required standard or are wrong then they can be returned for a full refund, excluding P & P, I think that is fair, Rick
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Old 15-01-2016, 22:35   #25
Madmark
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Quote:
Originally Posted by solarman216 View Post
Thanks for the feedback and support folks, yes it hurts when you get treated badly, and I do give a lot of trust, I like to think that in general people are trustworthy, I have been self employed 37 years and had very little in the way of non payment, £800 was the biggest from a small company that I did a lot of very lucrative work for but the head of the company suffered dementia and wife cold not cope so could not pursue the debt, sadly I will now go with the flow and only now dispatch after payment, it goes without saying that if the goods are not up to required standard or are wrong then they can be returned for a full refund, excluding P & P, I think that is fair, Rick
You cant be fairer than that. I don't know rick personally but seen how others respect you and been a top member on this club so dont get to down and thankfully sounds as tho the part in question wasn't gonna brake the bank but that you now know payment first will stop the agro happening again

I think enough been said hopefully guy in question has read this thread and does the right thing and that's the end of it. Keep up the good work rick as your a valuable member
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Old 15-01-2016, 22:42   #26
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Never nice to hear stories like this, we are a small group really, should be here to help each other. Intentional theft is one of the worst things you can do to someone
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Old 16-01-2016, 07:54   #27
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Bugger that.... Name and shame I say.. There should be no excuse for people doing this!

Get his details and give him some harassment I say!

I always do paypal gift if it's Rick... He's not gonna rob me

For anyone that saw our Facebook "troll" recently we put him down Haha now he's gone...

Don't let the guy or gal get away with it
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Old 16-01-2016, 08:43   #28
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Rick has been a pure gentleman as he was before with this episode. Such a shame that this has happened. Not really sure hounding someone off the club is going to help, the person will have read this by now so hopefully they'll have a realised there mistake amd rectify it.

As for paying up front, well I'd expect to have to do that anyway.

Rick, we all support you mate and appreciate your advice and assistance.
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Old 16-01-2016, 10:47   #29
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unbelievable!

I cant believe what I am reading, Rick is an absolute gent and ive had a lot from him in the past and the trust from him was immediate. I cannot believe someone would take advantage of a openly decent and trustworthy chap, Rick I am saddened to read all this.

I cant say I agree with Alex's approach, harassment and all that, as it will achieve nothing - the individual obviously has little to no morals so a bit of online abuse isn't going to make a blind bit of difference.

What I would hope, is that the individual takes a little time out to read this post, mans up, winds his neck in and pays up with a simple but decent apology. People make mistakes, Pete could be right there may well be a reason for none payment but I also agree that given the facts the person has left nobody any other reason but to think they are a dirty thieving twat. Personally if it were me, I'd be MORTIFIED at reading this, and I would man up, publicly apologise and pay my bill. SO whoever you are, please do the right thing. We are all a very friendly bunch, and what you have done achieves nothing but animosity. Pay your bill, I doubt it was much money coming from Rick because he is a generous individual.

All I can say is that I fully support Rick and his decisions, its not even a shame he is resorting to payment up front - this only proves what a thoroughly decent guy he is in the first place, so nothing changes there.
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Old 16-01-2016, 10:52   #30
don simon
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Quote:
Pete could be right there may well be a reason for none payment but I also agree that given the facts the person has left nobody any other reason but to think they are a dirty thieving twat.
A quick message to explain a predicament never hurt anybody and if the person has been active here since the problem became apparent, there is no oversight and no excuse.
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