paypal accounts

[macabethiel]

I have had issues with Paypal recently I have no problem buying but when it comes to selling the funds were either returned straight back to the buyer - I lost 2 sales due to this or I could not access the money. I even took a cheque off one buyer whilst things were being sorted.

I was getting e-mails from Paypal on my old e-mail address and my new one, even though I had updated them with my new address. My old e-mail address was not in my profile but the new one was.

After about 20 minutes on the phone they asked me if I had ever had a previous Paypal account. I could not recall ever having one but when I gave them my middle name they had an old inactive account in that name with my money in it. I had no idea of old passwords but they manually entered my recent e-bay sales and all was sorted and the funds released.

I found Paypal surprisingly helpful in sorting the issue all done with the one phone call.

[Fez_uk]

Most new sellers will have their money on hold until good feedback is received or a certain amount of days passes

I am slightly worried as ive never heard of creating a account on the phone. Could be legit? But id ring paypal first thing in the morning and find out whats going on. Ring the number on their website.

[kitchenman]

Always check address bar
https://www.paypal.com/uk/webapps/mpp/home

It is the https bit you need to see

I had similar emails, none of them went to https just http

[exosteve]

at last all sorted. I now have 2 paypal accounts apparently.
first thing I did was put the funds across to my bank
took three days of phone calls with paypal to sort though

[Adz]