Nissan dealers are assholes

lacroupade · 17-07-2009, 12:55

Just been reminded why I hate Nissan dealers....went to the main Renault dealer this morning for a sensor....nice and polite no problem, job done.

Nipped over the road to the (large) main Nissan dealer for a thermostat for the T2.

An arsey parts manager says "Registration or VIN NO?".

"Got neither" says I, "been on a private plate the last nine years and the cars in Wales".

"Can't do anything then" says the parts asshole.

"But surely" says I, "that engine has been virtually untouched for most of its model life - it will be a standard part won't it?"

"Right" he huffs and strops off...

Two minutes later he's back with a list of about 14 part numbers.

"Which one do you want me to order then?" he says sarcastically.

(bearing in mind the list contains at least 9-10 items that almost certainly refer to the non-Tdi engine and the 3.0 and 'cold climate' models).

"Whichever is the right one?" says I politely....

"Well which one is that?" he says, again sarcastically.

Well at this point I had spotted what was almost certainly the right stat, hidden in a list that might as well have been written in chinese, cos it was all parts shorthand.....but I was fecking apoplectic by now, so in front of a queue of seven people waiting at the service desk next door I slowly screwed his list up into a ball, dropped it on the desk and said "Tell you what, I'll leave it - and thank you for being SO helpful".

and walked out.

banghead

Since then I've written a mega-snotter to the dealer principal, explaining how this seven-car family (inc kids) won't, after all, be coming to his showroom to look at a new car as had been planned (which it nearly was!)...probably won't hear a thing, but what a way to run a business in the middle of a recession!!!!

extreme-4x4 · 17-07-2009, 13:32

go on paul you tell em

lacroupade · 17-07-2009, 13:33

Quote:

Originally Posted by extreme-4x4

go on paul you tell em

well, they're a bunch of gobshite w*nkers the lot of 'em!

anyway, its NATIONAL TESTOSTERONE DAY here...

Liam · 17-07-2009, 14:03

Surprised you let him win.

Should have ordered what you knew was definitely NOT the right one and leave him stuck with the return charges. Unless ,of course,they have a policy that means you pay up front for non stocking items. Had an asshole barman here one time who ignored me for about ten minutes while serving customers who just walked in and got served. Eventually gave him a large order and when he had it all on the counter,told him I had changed my mind and left. Haven't been in that pub since

lacroupade · 17-07-2009, 14:06

Quote:

Originally Posted by pajo

Surprised you let him win.

Should have ordered what you knew was definitely NOT the right one and leave him stuck with the return charges. Unless ,of course,they have a policy that means you pay up front for non stocking items. Had an asshole barman here one time who ignored me for about ten minutes while serving customers who just walked in and got served. Eventually gave him a large order and when he had it all on the counter,told him I had changed my mind and left. Haven't been in that pub since

Oh that cheered me up Liam!

Liam · 17-07-2009, 14:24

Quote:

Originally Posted by lacroupade

Oh that cheered me up Liam!

Can't let them beat you,right?

Getting older is great,especially as we can think up really good ways of getting payback and get away with it as we are old.

17-07-2009, 14:43

Michael Douglas had the right idea in 'Falling Down'

BigBlack · 17-07-2009, 14:51

Ive got the same problem with Nissan - my car 'had' a private plate on, so their system don't recognise the plate it has on now.... also my last one had Irish plates on, so didnt recognise that one either!!!!

Gotta admit though, the last time I visited my local Nissan dealers they couldnt be more helpful... service manager and mechanic came out to look at the car, went through several things that could be wrong with it, and gave me a couple of suggestions - even though they knew the car wouldnt be getting repaired by them as it was under warrenty from the garage I'd got it from.

lacroupade · 17-07-2009, 14:57

Quote:

Originally Posted by amnesia

Michael Douglas had the right idea in 'Falling Down'

That was me this morning LOL!

Liam · 17-07-2009, 15:14

Quote:

Originally Posted by lacroupade

That was me this morning LOL!

Hope you didn't have the same dodgy haircut as Michael Douglas

lacroupade · 17-07-2009, 15:17

Quote:

Originally Posted by Liam

Hope you didn't have the same dodgy haircut as Michael Douglas

If it got me a night with that wife of his I'll have whatever haircut it takes!!

and whats with the avatar/name thing? how did you do that???????

Liam · 17-07-2009, 15:21

Quote:

Originally Posted by lacroupade

If it got me a night with that wife of his I'll have whatever haircut it takes!!

and whats with the avatar/name thing? how did you do that???????

Avatar was easy,just changed the pic,not all my toys,though but my two are there somewhere.

Had the VERY NICE site owner do the name change,thanks Bat.

lacroupade · 17-07-2009, 15:23

Quote:

Originally Posted by Liam

Avatar was easy,just changed the pic,not all my toys,though but my two are there somewhere.

Had the VERY NICE site owner do the name change,thanks Bat.

Oooh, teachers pet eh?

extreme-4x4 · 17-07-2009, 15:34

oh thats fantastic............................ but how do we convince bat to change lord croupade's to something more apropriate

suggestions please

oh and he change petes to merlin while he's at it

Liam · 17-07-2009, 15:40

Quote:

Originally Posted by extreme-4x4

oh thats fantastic............................ but how do we convince bat to change lord croupade's to something more apropriate

suggestions please

oh and he change petes to merlin while he's at it

Good idea, but he's such a complex person,it won't be easy to find something appropriate. And Pete's should definitely be changed to Merlin on account of all the wizadry he's performed on his motor.

Just thought,with Paully being half Welsh and half British, does that make him a half Brit

17-07-2009, 12:55	#1
lacroupade Senior Member Join Date: Jan 2009 Location: All hail to the Glove of Love... Posts: 9,212	Nissan dealers are assholes Just been reminded why I hate Nissan dealers....went to the main Renault dealer this morning for a sensor....nice and polite no problem, job done. Nipped over the road to the (large) main Nissan dealer for a thermostat for the T2. An arsey parts manager says "Registration or VIN NO?". "Got neither" says I, "been on a private plate the last nine years and the cars in Wales". "Can't do anything then" says the parts asshole. "But surely" says I, "that engine has been virtually untouched for most of its model life - it will be a standard part won't it?" "Right" he huffs and strops off... Two minutes later he's back with a list of about 14 part numbers. "Which one do you want me to order then?" he says sarcastically. (bearing in mind the list contains at least 9-10 items that almost certainly refer to the non-Tdi engine and the 3.0 and 'cold climate' models). "Whichever is the right one?" says I politely.... "Well which one is that?" he says, again sarcastically. Well at this point I had spotted what was almost certainly the right stat, hidden in a list that might as well have been written in chinese, cos it was all parts shorthand.....but I was fecking apoplectic by now, so in front of a queue of seven people waiting at the service desk next door I slowly screwed his list up into a ball, dropped it on the desk and said "Tell you what, I'll leave it - and thank you for being SO helpful". and walked out.banghead Since then I've written a mega-snotter to the dealer principal, explaining how this seven-car family (inc kids) won't, after all, be coming to his showroom to look at a new car as had been planned (which it nearly was!)...probably won't hear a thing, but what a way to run a business in the middle of a recession!!!!

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17-07-2009, 13:32	#2
extreme-4x4 Senior Member Join Date: Sep 2008 Location: WALES Posts: 6,295	go on paul you tell em

17-07-2009, 14:03	#4
Liam Senior Member Join Date: Dec 2008 Location: Laois,Ireland Posts: 923	Surprised you let him win. Should have ordered what you knew was definitely NOT the right one and leave him stuck with the return charges. Unless ,of course,they have a policy that means you pay up front for non stocking items. Had an asshole barman here one time who ignored me for about ten minutes while serving customers who just walked in and got served. Eventually gave him a large order and when he had it all on the counter,told him I had changed my mind and left. Haven't been in that pub since

17-07-2009, 14:43	#7
amnesia Guest Posts: n/a	Michael Douglas had the right idea in 'Falling Down'

17-07-2009, 14:51	#8
BigBlack Senior Member Join Date: Jan 2009 Location: West Yorkshire Vehicle: 2005 Terrano II 2.7tdi SE Posts: 568	Ive got the same problem with Nissan - my car 'had' a private plate on, so their system don't recognise the plate it has on now.... also my last one had Irish plates on, so didnt recognise that one either!!!! Gotta admit though, the last time I visited my local Nissan dealers they couldnt be more helpful... service manager and mechanic came out to look at the car, went through several things that could be wrong with it, and gave me a couple of suggestions - even though they knew the car wouldnt be getting repaired by them as it was under warrenty from the garage I'd got it from.

17-07-2009, 15:34	#14
extreme-4x4 Senior Member Join Date: Sep 2008 Location: WALES Posts: 6,295	oh thats fantastic............................ but how do we convince bat to change lord croupade's to something more apropriate suggestions please oh and he change petes to merlin while he's at it