Beware of calling 118118 on your mobile

[TONUP]

I am probably the last person to know about this, but I'll put it out there just in case...

I called 118118 on my mobile on New Years Day, who supplied the number and asked if I wanted to be put through. I said yes. I have just looked at my bill and the cost for the 8mins 51 sec call was £15.24.

What an absolute stitch-up!!

Regards

Alan

[zippy656]

i think its FREE from a phone box IF you can fine one.. if not it used to be

[rustic]

Originally Posted by TONUP

I am probably the last person to know about this, but I'll put it out there just in case...

I called 118118 on my mobile on New Years Day, who supplied the number and asked if I wanted to be put through. I said yes. I have just looked at my bill and the cost for the 8mins 51 sec call was £15.24.
What an absolute stitch-up!! Regards Alan

There was something on BBC1 last night about 118 118 and 118 500, a woman asked for NHS direct via 118 118, she was put through, then during the call it was decided that it should be a 999 case and was transferred, so the caller spoke to the 999 people and over the phone the caller was able to stabilise the patient, the bill arrived and was over £55.

Due to public pressure, as a 999 call should be free they cancelled the charge for the call.

Never be asked to be put through,
1 you never get the number so you will end up ringing again, and
2 the call is charged at a greater rate, more on mobiles etc

Also when you dial 1471 to see who rang you, don't return the call by pressing "3" as you will pay more for the call even though you may be on free evening calls etc.

Use the internet or ask a friend to use it via bt.com, these directory enquiries are free, or do it the old fashioned way.... Use a phone book.

Not always easy when you are out and about though.
You could visit a library, they have all the directories.

[lacroupade]

Crikey I knew some of them charge a fee for transferring but not that they jacked up the entire call rate - fluffing bar stewards....

[TONUP]

Since posting I have done a bit of research on the web, and it seems that 118226 is the best number to ring with a flat rate of 23.5p per connection.

http://www.awea59.dsl.pipex.com/

I didn't see Watchdog, but it would have been too late for me. Thanks for the info though.

Alan

[lacroupade]

..and i HATE their frickin adverts with a PASSION!!!

[rustic]

Originally Posted by TONUP

Since posting I have done a bit of research on the web, and it seems that 118226 is the best number to ring with a flat rate of 23.5p per connection.

http://www.awea59.dsl.pipex.com/

I didn't see Watchdog, but it would have been too late for me. Thanks for the info though.

Alan

In fact they said there were some that charged less than 30p, thanks that's going in the book..


A few years ago my son rang 118118 and asked for a place in Birmingham.

The guy who answererd asked :-

Wear iz thiz plaice Birm ming Hamm?

He wasn't from round here........

[Kamsin]

118 500 is the BT number, but i agree, dont ask them to put you through unless your on your works phone.

And dont worry if you dont have anything to write the number down with, they always send it to you via text message as well.