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Old 17-04-2009, 21:19   #16
dsgrnmcm
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Cheers daved

the phone does have an imei number for the handset, so as you say if anything is missing i should ba able to tell, it does seem very buyer heavy. even though he has the phone and his cash back.
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Old 17-04-2009, 21:33   #17
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Cheers daved

the phone does have an imei number for the handset, so as you say if anything is missing i should ba able to tell, it does seem very buyer heavy. even though he has the phone and his cash back.
they can't give him his money back until you've got the goods....!
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Old 18-04-2009, 09:10   #18
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they can't give him his money back until you've got the goods....!
I thought that was the rule too but I dont know.

When numpty head launched his complaint against me ebay didnt take any money or anything they told us "to talk" then if it wasnt resolved in x time they would intervene.
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Old 18-04-2009, 09:49   #19
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i have had this happen a few times.

ebay is for buyers now, not sellers. its badly biased towards the buyer. if he complains, they will take the cash off you while they investigate. Its very very bad, and didnt used to be this way. look, best thing to do form now is DO NOT accept paypal any more. never mind the inconvenience of cashing a cheque, its way more inconvenient if paypal start screwing around, and they will.

This guy sells phones, so he knows how they work, so he HAS to return it to you, so i hoep you hav etold him so via email. Once back withyou, you can verify his claim, and mail him. send all these emaisl to paypal investigation. see what happens.
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Old 18-04-2009, 10:14   #20
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[QUOTE=clivvy;49709]i have had this happen a few times.

ebay is for buyers now, not sellers. its badly biased towards the buyer. if he complains, they will take the cash off you while they investigate. Its very very bad, and didnt used to be this way. look, best thing to do form now is DO NOT accept paypal any more. never mind the inconvenience of cashing a cheque, its way more inconvenient if paypal start screwing around, and they will.

This guy sells phones, so he knows how they work, so he HAS to return it to you, so i hoep you hav etold him so via email. Once back withyou, you can verify his claim, and mail him. send all these emaisl to paypal investigation. see what happens.[/QUOTE


hi guys

well i recieved th ephone back this morning, no memory card, scratched and it works?

so i rang pappal, was on hold and a menu system for 10 mins (not to bad) spoke to 2 europeans and a claims advisor who said:

"even if the buyer returned an empty box pay pal would refund the buyer and you (the seller) would have to file a claim, well thanks a bunch i said, so i escalated it and banged a claim straight in.

so he will get his refund and i'm left with a semi duff phone and probably weeks of arsing around and a mark against my name.

cheers paypal.

send me to sea!

But on a good note i have a wedding to go to,in my shiny new uniform (or rig for you matelows out there) which should / better be good.


no more selling for me i think
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Old 18-04-2009, 22:57   #21
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,in my shiny new uniform (or rig for you matelows out there)
Isnt this more what matelows tend to do in their spare time?

http://www.youtube.com/watch?v=JAUpVZ-NwCY

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Old 20-04-2009, 21:55   #22
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well paypal have given him a refund ad left my account with a negative balance. but promise to look in to it.

arse!

good news is I only have to pay an admin fee when I change cars o my insurance!
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Old 24-04-2009, 17:17   #23
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Well ebay gave twat face his refund, put my account in to -£ and asked me to take the phone to the cop shop to get a statement, so i went there and got laughed out of the place. nice.

damn paypal!
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Old 24-04-2009, 17:32   #24
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I take everyone that crosses me to small claims , i dont care if it costs me more than the item is worth
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Old 24-04-2009, 17:33   #25
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I take everyone that crosses me to small claims , i dont care if it costs me more than the item is worth
Ooohhh, you sound as much go for the throat as my missus gets
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Old 24-04-2009, 17:46   #26
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Ooohhh, you sound as much go for the throat as my missus gets
I have one now who bought an led kit , complained as soon as it was delivered and put in a claim , says he posted the goods back to me but I never recieved them.

couldnt provide a postage reciept , a recorded slip or a proof of posting.
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Old 24-04-2009, 22:18   #27
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I have one now who bought an led kit , complained as soon as it was delivered and put in a claim , says he posted the goods back to me but I never recieved them.

couldnt provide a postage reciept , a recorded slip or a proof of posting.
Always the senders responsibility to claim.....so he can't have a leg to stand on. Ebay/Paypal may not like it but thats the law.
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Old 25-04-2009, 14:22   #28
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so htink very carefully has the phone been posted back to you yet or not? you may find you have been mistaken on this!
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Old 02-05-2009, 12:16   #29
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hi team!

well the phone came back still f*&#ed, so took it to vodaphone who fixed it, Royal mail need to see and keep the phone but said they may not give me the full £250 re-fund (and the bloke said not to bother, cheers royal mail) and i still owe paypal £250, so i will have to sell the re-furbed phone again, but my account is limited and now have a negative feedback against me, and i cant leave feedback against the buyer.

I am totaly pissed off. and cant wait to get back to sea, where life revolves around drinking tea.
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Old 02-05-2009, 12:18   #30
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hi team!

well the phone came back still f*&#ed, so took it to vodaphone who fixed it, Royal mail need to see and keep the phone but said they may not give me the full £250 re-fund (and the bloke said not to bother, cheers royal mail) and i still owe paypal £250, so i will have to sell the re-furbed phone again, but my account is limited and now have a negative feedback against me, and i cant leave feedback against the buyer.

I am totaly pissed off. and cant wait to get back to sea, where life revolves around drinking tea.
small claims court...

you have proof that the phone came back broken

SUE THE C......



Key points

he fraudulenty damaged the phone
he falsley represented his case to paypal
he cost you time and money having to post the phone
he wrongly affected your standing within the ebay community
he caused you hardship and distress.
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