TomTom free update was it a sales con?

macabethiel · 03-04-2019, 17:01

I bought a Tom Tom GO 720 many years ago and registered the device for the warranty but never bothered with map updates as they were not free.

Although the unit is probably 12 years old and has had the plug repaired it works just fine for going to France etc. Today I had notification that no more updates are available and due to GPS WNRO my device will not be supported so I need to have the free updates as WNRO is rolled out after 6th April 2019.

I duly went for the last chance saloon update - now my device has stopped working as it says no maps found. As I have never had an update I have no backed up previous maps. The help link on my display is a dead end.

I did though get an offer of a couple of new TomTom models at a discounted price - a coincidence? I have a newer Garmin and Satnav in our Jeeps but feel well miffed.

03-04-2019, 17:01	#1
macabethiel Senior Member Join Date: Aug 2008 Location: Derby Vehicle: Freelander & Jeep GC 3.0 Posts: 4,416	TomTom free update was it a sales con? I bought a Tom Tom GO 720 many years ago and registered the device for the warranty but never bothered with map updates as they were not free. Although the unit is probably 12 years old and has had the plug repaired it works just fine for going to France etc. Today I had notification that no more updates are available and due to GPS WNRO my device will not be supported so I need to have the free updates as WNRO is rolled out after 6th April 2019. I duly went for the last chance saloon update - now my device has stopped working as it says no maps found. As I have never had an update I have no backed up previous maps. The help link on my display is a dead end. I did though get an offer of a couple of new TomTom models at a discounted price - a coincidence? I have a newer Garmin and Satnav in our Jeeps but feel well miffed.