Quote:
Originally Posted by macabethiel
Well the local store manager texted me to say they have located the van concerned with an apology from him for the inconvenience caused.
I have been asked to obtain an estimate for repairs and the Depot Manager will contact me on Monday. I have been given the contact number and name of the Depot Manager.
I am aware that when these vehicles are very noisy in the back due to the shelving and trays built into the rear body so at present I see little to be gained in involving the Police unless I hit a liability issue.
When I have the Tesco driver & Insurers details I will advise my Insurance Company. It might be that Tesco will pay without involving their insurers. Any hint of denial and I will report it to the Police but so far I get the impression Tesco do not want any adverse publicity so hopefully it will get sorted.
I will post progress. Interestingly the local store manager advised me that they have an on board collision monitoring system that logs on the tracker / monitor system fitted to their vehicles!
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Sounds like a step in the right direction, if you can, I would avoid the insurance companies all together if they will settle away from insurance companies. Saves hassle for you come renewal time, I hear too many stories time and time again on how their premium went up after a non fault accident.