20-08-2014, 19:31
|
#14
|
|
Senior Member
Join Date: Jan 2014
Location: Uk
Vehicle: 2004 Terrano 2.7 TDI
Posts: 7,847
|
Quote:
Originally Posted by jims-terrano
Personally I would simply explain that you have been in touch with Trading Standards and taken advice. Be polite but firm say that you have no responsibility and you have no obligation to give a refund in part or full and such will not be doing so. Refer him back to the original advert but do not give him a copy. Do not say "sorry" or give any kind of refund as this maybe looked upon as admitting liability. A straight no is the way to go.
|
Awesome, I like 
|
|
|
Threaded Mode