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Old 17-08-2011, 21:01   #10
jims-terrano
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Join Date: Sep 2004
Location: UK
Posts: 12,965
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Quote:
Originally Posted by briggie View Post
ive just rung direct line again .... and insisted that sally is repaired by my local nissan main dealer

they said their assesor will go to the uk assistance workshop and inspect my car , but she confirmed it is my right to choose a repairer as its a confirmed non fault accident ( hes allready admitted liability ) .

however she said it may delay my claim by up to 10 days , meantime i keep the hire car untill my car is returned to my satisfaction
The other week when we had to claim for the Reno they warned exactly the same but it took days to sort. My repairer came to my house and did it no problems at all (OK I know yours is different). Think time scales are quoted as a tool to persuade customers.

Jim
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