Poor Repairs - Page 3

jims-terrano · 12-07-2017, 18:51

On way home went by the garage and could see my truck up on the ramps, at least it's losing him money now as itllbe stuck on one of his ramps.

Called him after five as I had not heard anything and spoke to a young chimp. He came back to the phone and said the owner of the garage is going up to Thornton Breakers because they have the part they need but one has abs and one doesn't so he's going up to check it. So how long is it going to be, off he went and came back to say the owner will call me tomorrow. To be honest I'm not expecting it back this side of Friday.

Wish I had not seen this bloody truck now, I know it's not the truck just peed right off.

don simon · 12-07-2017, 19:42

What have trading standards said?
And don't forget that he has to fix it in a reasonable time that's acceptable to you. So he can't drag it out.

jims-terrano · 12-07-2017, 20:13

Not bothered with trading standards, I'll just be glad to get the truck back. It's due MOT beginning of Aug so will replace arb's as they're gone and take a look at brakes. Once MOT'd I'm thinking along the lines of selling it. Just left a bitter taste for me to be honest.

jims-terrano · 13-07-2017, 16:24

Swung by on the way home and it's still on the ramps.

Bigbunny2007 · 13-07-2017, 23:21

This is just not acceptable service! These monkeys need shutting down

Hope you get it back soon mate

rustic · 14-07-2017, 08:40

Quote:

Originally Posted by Bigbunny2007

This is just not acceptable service! These monkeys need shutting down

Hope you get it back soon mate

I saw a program yesterday "The sheriff's coming" there was an unpaid court order against a garage for damage and dangerous work by a local garage to a car.
It went to court and substantial damages were awarded to the car owner, but not paid, so in go the sheriffs and bingo... monies paid. Garage named and shamed.

I still think you should have called in the authorities, on day 1, now they have the car back, they can hide all the bodges they have done, and they will have gotten away with it, ready to scam again, and in the mean time, they have deprived you of a working vehicle, for several days.
They are also fitting second hand parts of unknown origin, with probably a 10 minute warranty. Well their last job lasted about 10 minutes before catastrophic failure.

I would like to see what they are willing to put in writing to explain their poor workmanship, and what they have put in place to make sure this won't happen again, and what exact work they have done to your car to rectify their error.

But I wouldn't hold my breath on that one, but I bet that a main Nissan dealer would probably do that, especially if you asked on a busy Monday morning at check in time lol.

Uncle Rustic

jims-terrano · 14-07-2017, 09:32

It gets worse.

Garage has just phoned to say they can't get the stub axle and other parts. Apparently the 3.0 litre is different to the 2.7.

They've now asked if I can get the parts

RJL Services · 14-07-2017, 09:58

i would refuse to do it jim then they will have to get nissan parts and also you will need compensation for being without a vehicle may be time to call in some authorites to help if you supply the parts then if anything else happens they will blame the parts you supplied i would give them a dead line to get it fixed by or you will take it further

don simon · 14-07-2017, 10:12

Quote:

Originally Posted by RJL Services

i would refuse to do it jim then they will have to get nissan parts and also you will need compensation for being without a vehicle may be time to call in some authorites to help if you supply the parts then if anything else happens they will blame the parts you supplied i would give them a dead line to get it fixed by or you will take it further

Agreed.

emjaybee · 14-07-2017, 10:27

Jim, we've always admired your can do attitude and fortitude, but I, and I think quite a few others on here, really think you've been as reasonable as you should be.

This really has reached the point where Trading Standards or VOSA should be brought in. I realise that you just want it over with, but if you continue being reasonable I think you're just going to get shafted again, and what is worse, the next person may not be so lucky. You're a good bloke and I know it'll be more grief, but you're also a man with a conscience and I'd hate anything to happen to someone else and you have to deal with the guilt.

M

rayf3262 · 14-07-2017, 13:04

Quote:

Originally Posted by jims-terrano

It gets worse.

Garage has just phoned to say they can't get the stub axle and other parts. Apparently the 3.0 litre is different to the 2.7.

They've now asked if I can get the parts

Bulls**t, I am 99% sure there is no difference in any parts other than engine, transmission and diff ratios.
If you want 100% certainty check here:http://nissan4u.com/parts/terrano2/er_r20/2003_6/

rayf3262 · 14-07-2017, 13:16

On the ZD30 the front stubs are listed as: 400147F001 & 400157F001
On the 2.7L the front stubs are listed as: 400147F001 & 400157F001

I suspect all he can find in a breakers is the NON ABS variant which was never fitted to the ZD30 model!

don simon · 14-07-2017, 13:52

Quote:

Originally Posted by rayf3262

On the ZD30 the front stubs are listed as: 400147F001 & 400157F001
On the 2.7L the front stubs are listed as: 400147F001 & 400157F001

I suspect all he can find in a breakers is the NON ABS variant which was never fitted to the ZD30 model!

I love this place.

jims-terrano · 14-07-2017, 16:47

Wow amazing guys those part numbers are amazing.

I was at work and trying to post between people walking past. Anyhoo I told him that I'd send a text to check but at the end of the day if he can't get them he either purchases the parts from a nissan dealer or buys the car off me. Funnily enough he called back later to say he had located the parts and would be sending his lad for them and all being well the car would be ready tonight. I did tell him that I have tickets for the Air Tattoo tomorrow as well which isn't a lie. I also told him that I want the old parts as spares as apparently they are coming as complete hubs with discs and everything. Again went past and it's still lifted on his ramps. Looking like my son my have to collect the truck tomorrow for me.

Anyone want to buy a 3litre Terrano

perelaar · 14-07-2017, 20:26

I truly admire your stoicism. I'd probably have set fire to this place by now, if it were my car...

Definitively involve authorities (I agree with others here you should have done it from the moment the first bodged repair became apparent).

12-07-2017, 18:51	#31
jims-terrano Senior Member Join Date: Sep 2004 Location: UK Posts: 12,965	Quick Update On way home went by the garage and could see my truck up on the ramps, at least it's losing him money now as itllbe stuck on one of his ramps. Called him after five as I had not heard anything and spoke to a young chimp. He came back to the phone and said the owner of the garage is going up to Thornton Breakers because they have the part they need but one has abs and one doesn't so he's going up to check it. So how long is it going to be, off he went and came back to say the owner will call me tomorrow. To be honest I'm not expecting it back this side of Friday. Wish I had not seen this bloody truck now, I know it's not the truck just peed right off.

14-07-2017, 13:16	#42
rayf3262 Senior Member Join Date: Nov 2009 Location: Norfolk, Poringland NR14 Vehicle: Terrano 3.0 SVE 2002 Posts: 1,549	On the ZD30 the front stubs are listed as: 400147F001 & 400157F001 On the 2.7L the front stubs are listed as: 400147F001 & 400157F001 I suspect all he can find in a breakers is the NON ABS variant which was never fitted to the ZD30 model! __________________ Remember what the dormouse said: Feed your head....

12-07-2017, 19:42	#32
don simon Senior Member Join Date: Oct 2014 Location: Gone. Vehicle: Terrano ii Posts: 2,215	What have trading standards said? And don't forget that he has to fix it in a reasonable time that's acceptable to you. So he can't drag it out.

12-07-2017, 20:13	#33
jims-terrano Senior Member Join Date: Sep 2004 Location: UK Posts: 12,965	Not bothered with trading standards, I'll just be glad to get the truck back. It's due MOT beginning of Aug so will replace arb's as they're gone and take a look at brakes. Once MOT'd I'm thinking along the lines of selling it. Just left a bitter taste for me to be honest.

13-07-2017, 16:24	#34
jims-terrano Senior Member Join Date: Sep 2004 Location: UK Posts: 12,965	Swung by on the way home and it's still on the ramps.

13-07-2017, 23:21	#35
Bigbunny2007 Senior Member Join Date: Feb 2013 Location: Yorkshire Vehicle: T2 swb 2.7 tdi - Disco 3 Posts: 589	This is just not acceptable service! These monkeys need shutting down Hope you get it back soon mate

14-07-2017, 09:32	#37
jims-terrano Senior Member Join Date: Sep 2004 Location: UK Posts: 12,965	It gets worse. Garage has just phoned to say they can't get the stub axle and other parts. Apparently the 3.0 litre is different to the 2.7. They've now asked if I can get the parts

14-07-2017, 09:58	#38
RJL Services Senior Member Join Date: Jan 2011 Location: southwest gloucester Vehicle: Nissan Terrano 2.7 2003 Posts: 615	i would refuse to do it jim then they will have to get nissan parts and also you will need compensation for being without a vehicle may be time to call in some authorites to help if you supply the parts then if anything else happens they will blame the parts you supplied i would give them a dead line to get it fixed by or you will take it further

14-07-2017, 10:27	#40
emjaybee Senior Member Join Date: Jul 2014 Location: Oxfordshire Vehicle: 3.0Di SVE '05 5 door. Posts: 1,536	Jim, we've always admired your can do attitude and fortitude, but I, and I think quite a few others on here, really think you've been as reasonable as you should be. This really has reached the point where Trading Standards or VOSA should be brought in. I realise that you just want it over with, but if you continue being reasonable I think you're just going to get shafted again, and what is worse, the next person may not be so lucky. You're a good bloke and I know it'll be more grief, but you're also a man with a conscience and I'd hate anything to happen to someone else and you have to deal with the guilt. M

14-07-2017, 16:47	#44
jims-terrano Senior Member Join Date: Sep 2004 Location: UK Posts: 12,965	Wow amazing guys those part numbers are amazing. I was at work and trying to post between people walking past. Anyhoo I told him that I'd send a text to check but at the end of the day if he can't get them he either purchases the parts from a nissan dealer or buys the car off me. Funnily enough he called back later to say he had located the parts and would be sending his lad for them and all being well the car would be ready tonight. I did tell him that I have tickets for the Air Tattoo tomorrow as well which isn't a lie. I also told him that I want the old parts as spares as apparently they are coming as complete hubs with discs and everything. Again went past and it's still lifted on his ramps. Looking like my son my have to collect the truck tomorrow for me. Anyone want to buy a 3litre Terrano

14-07-2017, 20:26	#45
perelaar Senior Member Join Date: Sep 2014 Location: Belgium Vehicle: Terrano II 2.7TDi SWB '97 Posts: 802	I truly admire your stoicism. I'd probably have set fire to this place by now, if it were my car... Definitively involve authorities (I agree with others here you should have done it from the moment the first bodged repair became apparent).