i think ive been diddled

briggie · 24-01-2011, 16:30

had a phone call from virgin media asking me if id like my broadband upgrading to the highest level for free ...... bit of a silly question really innit ? ..... of course i would , after telling me all the benefits of it and telling me about my new virgin box too i was getting excited

, then they dropped the bombshell .... its gonna cost me £49.95 for the box and £49 installation ..... im alleady a virgin customer why should i have to pay for a new box ?

(RIP) PLANK · 24-01-2011, 16:34

I think there is a bit of a con involved in all subscription TV packages, I'll stick with freeview

sp00k · 24-01-2011, 16:34

What speed are you on at the moment as im sure that they only charge if your upgrading to 50mb service .And also remember if you do im sure you are then on another 12 month contract

briggie · 24-01-2011, 16:48

Quote:

Originally Posted by sp00k

What speed are you on at the moment as im sure that they only charge if your upgrading to 50mb service .And also remember if you do im sure you are then on another 12 month contract

im on 20mb , they said an engineer would be coming and fitting my new router , hub and box

sp00k · 24-01-2011, 16:57

Quote:

Originally Posted by briggie

im on 20mb , they said an engineer would be coming and fitting my new router , hub and box

Yeh thats rite as im on 50mb services myself and a different router and modem is needed(mainly the modem is needed).Depends on what other services you have with them as you might be able to get a better deal.Personally i would of haggled and got the installation for free as they stated it was a free upgrade when its not.

briggie · 24-01-2011, 17:11

Quote:

Originally Posted by sp00k

Yeh thats rite as im on 50mb services myself and a different router and modem is needed(mainly the modem is needed).Depends on what other services you have with them as you might be able to get a better deal.Personally i would of haggled and got the installation for free as they stated it was a free upgrade when its not.

time for a free phone call me thinks

4x4_Gav · 24-01-2011, 17:41

You dont mate, they tried that one on me when I upgraded from normal Virgin TV to the V+ HD box and 20meg cable. After a bit of gentle persuation and a lot of telling them I will leave and go to Sky (which of course I woudlnt have) they gave it me for free

Just try your luck mate, they give you no end of stuff if you can be a bit cheeky on the phone

briggie · 24-01-2011, 17:44

Quote:

Originally Posted by 4x4_Gav

You dont mate, they tried that one on me when I upgraded from normal Virgin TV to the V+ HD box and 20meg cable. After a bit of gentle persuation and a lot of telling them I will leave and go to Sky (which of course I woudlnt have) they gave it me for free

Just try your luck mate, they give you no end of stuff if you can be a bit cheeky on the phone

ooh almost forgot . i rang them and they are going to install it for free , i still gotta pay for this v+ box thingie tho

24-01-2011, 19:10

v+ may be like sky+ record live tv etc?

illy · 24-01-2011, 19:33

ye I got one, play pause rewind live tv, record 2 programs at the same time whilst watching one you recorded earlier, 80 hrs recording time. and its hd

illy

clivvy · 24-01-2011, 19:33

you dont NEED the V+ box for yoru internet. your 20Mb internet will be upgraded regardless this year, and you probably wont need a new modem. I have to say though, the V+ packages they are offering ARE good value, so personally, if I had the money, id go for it. You could probably get some more stuff out of them too such as wireless adapters, router etc, then sell off yoru old stuff..

briggie · 24-01-2011, 19:36

Quote:

Originally Posted by clivvy

you dont NEED the V+ box for yoru internet. your 20Mb internet will be upgraded regardless this year, and you probably wont need a new modem. I have to say though, the V+ packages they are offering ARE good value, so personally, if I had the money, id go for it. You could probably get some more stuff out of them too such as wireless adapters, router etc, then sell off yoru old stuff..

they are bringing the v+ box and summat called a hub with them , will i need to faff about setting up my printer etc again ?

clivvy · 24-01-2011, 19:46

Quote:

Originally Posted by briggie

they are bringing the v+ box and summat called a hub with them , will i need to faff about setting up my printer etc again ?

probably yes, although you probably dont need the hub, but you might as well have it. Look, if they are setting it up, then demand they make sure you can print (as your current setup allows it, they cant break it). There wont be much faff mate, its a piss easy job for the engineer to do.

4x4_Gav · 24-01-2011, 21:43

Im jumping on the 50 meg shortly and 100 meg is released within the next couple of months, BRING ON THE SPEED!

Deleted account DD · 24-01-2011, 21:53

Distance selling Pete, from an unsolicited call. You can cancel no problem.

Phone them back, tell them you dont like the way its been done and you are going to sky or freeview.

The decent deals will come tumbling out of the woodwork.

Weve got one of the fastest internets (not sure which one) , all channels except sky sports , a v box , two other boxes and a nifty phone package. We pay just under £50 for all of that thanks to my wifes marvellous haggling

(we only paid for installation of one of the boxes as well but that was on offer at £12)

Go for it

they NEED the business.

24-01-2011, 16:30	#1
briggie Senior Member Join Date: Mar 2010 Location: peoples democratic republic of west yorkshire Vehicle: " alice " Posts: 10,473	i think ive been diddled had a phone call from virgin media asking me if id like my broadband upgrading to the highest level for free ...... bit of a silly question really innit ? ..... of course i would , after telling me all the benefits of it and telling me about my new virgin box too i was getting excited , then they dropped the bombshell .... its gonna cost me £49.95 for the box and £49 installation ..... im alleady a virgin customer why should i have to pay for a new box ?

24-01-2011, 16:34	#2
(RIP) PLANK Senior Member Join Date: Mar 2006 Location: Central England, in the Heart of the Black Country Vehicle: T2 2004 TDI SE LWB Posts: 7,740	I think there is a bit of a con involved in all subscription TV packages, I'll stick with freeview

24-01-2011, 16:34	#3
sp00k Senior Member Join Date: Oct 2010 Location: Bristol Vehicle: Terrano TDi 1999 Posts: 237	What speed are you on at the moment as im sure that they only charge if your upgrading to 50mb service .And also remember if you do im sure you are then on another 12 month contract

24-01-2011, 17:41	#7
4x4_Gav Senior Member Join Date: Dec 2010 Location: Nottinghamshire Vehicle: Nissan Terrano II 2.7 TDI Posts: 480	You dont mate, they tried that one on me when I upgraded from normal Virgin TV to the V+ HD box and 20meg cable. After a bit of gentle persuation and a lot of telling them I will leave and go to Sky (which of course I woudlnt have) they gave it me for free Just try your luck mate, they give you no end of stuff if you can be a bit cheeky on the phone

24-01-2011, 19:10	#9
jace Guest Posts: n/a	v+ may be like sky+ record live tv etc?

24-01-2011, 19:33	#10
illy Senior Member Join Date: Mar 2008 Location: Rugeley Staffordshire Posts: 233	ye I got one, play pause rewind live tv, record 2 programs at the same time whilst watching one you recorded earlier, 80 hrs recording time. and its hd illy

24-01-2011, 19:33	#11
clivvy Senior Member Join Date: Mar 2009 Location: Huddersfield Vehicle: Terrano 03 LWB Posts: 6,947	you dont NEED the V+ box for yoru internet. your 20Mb internet will be upgraded regardless this year, and you probably wont need a new modem. I have to say though, the V+ packages they are offering ARE good value, so personally, if I had the money, id go for it. You could probably get some more stuff out of them too such as wireless adapters, router etc, then sell off yoru old stuff..

24-01-2011, 21:43	#14
4x4_Gav Senior Member Join Date: Dec 2010 Location: Nottinghamshire Vehicle: Nissan Terrano II 2.7 TDI Posts: 480	Im jumping on the 50 meg shortly and 100 meg is released within the next couple of months, BRING ON THE SPEED!

24-01-2011, 21:53	#15
Deleted account DD Senior Member Join Date: Sep 2008 Posts: 4,705	Distance selling Pete, from an unsolicited call. You can cancel no problem. Phone them back, tell them you dont like the way its been done and you are going to sky or freeview. The decent deals will come tumbling out of the woodwork. Weve got one of the fastest internets (not sure which one) , all channels except sky sports , a v box , two other boxes and a nifty phone package. We pay just under £50 for all of that thanks to my wifes marvellous haggling (we only paid for installation of one of the boxes as well but that was on offer at £12) Go for it they NEED the business.