Ford ETIS - Technical Service Bulletins

Banshee · 20-11-2014, 16:44

Any Ford Techs on here?

I need a Ford Etis account that has premium access, I need to view the Technical Service Bulletins for my girlfriends 2011 Fiesta as she has a leak in the foot well but I've been advised there was a TSB for this upon which Ford repair it for free.

I have asked Ford for the TSB number and they are being idiots and saying that it is protected by data protection

:

We are being shafted here and I could really do with some help, appreciated guys

rustic · 20-11-2014, 16:59

Found this...
does it help?

http://www.automd.com/tsb/ford_m/fiesta_mm/2011_y/

rayf3262 · 20-11-2014, 17:49

Tripped across this:
Ford Fiesta - water in footwell - I had exactly the same happen to me not too long ago to a 58 reg fiesta
After a small battle and 3 visits i managed to get the dealer to sort it and apparently it is a problem Ford are aware of, a TSB (technical service bullitin) memo was released to dealers about it and how to solve it.
As the dealer was initially unhelpful i rang Ford customer relations on 0845 841 1111 , they were very good and spoke to the dealer and seemed to change there attitute!, i recieved phone calls from ford regularly untill the problem was solved and everything dried.
The problem was a small hole next to the bonnet hinges which was never filled during manufacturing, resulting in rain getting in, soaking through a foam 'dashpad' and down to the carpets.
I would recommend ringing this number as the dealer did change their attitude after this from 'i dont want to know' to being very helpful and sorting AND drying it all out as the foam dashpad is quite thick and would never dry otherwise

t2chris · 20-11-2014, 19:10

Got a number for ford technical line at work mate, I will dig it out for you tomorrow if you still need it?

Mobieus_uk · 20-11-2014, 19:58

always worth checking
https://www.gov.uk/check-if-a-vehicle-has-been-recalled

20-11-2014, 16:44	#1
Banshee Moderator Join Date: Jul 2012 Location: West Midlands Vehicle: 04 2.7 SWB Terrano II Van Posts: 13,526	Ford ETIS - Technical Service Bulletins Any Ford Techs on here? I need a Ford Etis account that has premium access, I need to view the Technical Service Bulletins for my girlfriends 2011 Fiesta as she has a leak in the foot well but I've been advised there was a TSB for this upon which Ford repair it for free. I have asked Ford for the TSB number and they are being idiots and saying that it is protected by data protection : We are being shafted here and I could really do with some help, appreciated guys __________________ Moderator 04' Terrano II SE 2.7 TDi SWB Commercial in Silver - Project Thread Toyo Open Country M/T 33's on 10J Steels, Super Strong Steering Job Navara D22 Snorkel, Front LOKKA, Maunal Hubs, EGR Blank TunitII ECU Chip, 3" Body Lift, 2" Suss Lift, Heat Exchanger Black Interior, 3.0 Borg&Beck Clutch, Eckes Heated Fuel Filter 99' Y61 Patrol GR SE 2.8 TD6 LWB in Blue/Silver - Project Thread Engine Transplant - In Progress!!!

20-11-2014, 16:59	#2
rustic Senior Member Join Date: Feb 2007 Location: Staffordshire Vehicle: Maverick Mk I 2.7 TD LWB Posts: 7,825	Found this... does it help? http://www.automd.com/tsb/ford_m/fiesta_mm/2011_y/ __________________ Ford Maverick GLX 1995 2.7TD LWB in illusion silver, 98k miles. Owned since new, for 22 years. Best car I have ever owned. Just wish I could drive it more.

20-11-2014, 17:49	#3
rayf3262 Senior Member Join Date: Nov 2009 Location: Norfolk, Poringland NR14 Vehicle: Terrano 3.0 SVE 2002 Posts: 1,549	Tripped across this: Ford Fiesta - water in footwell - I had exactly the same happen to me not too long ago to a 58 reg fiesta After a small battle and 3 visits i managed to get the dealer to sort it and apparently it is a problem Ford are aware of, a TSB (technical service bullitin) memo was released to dealers about it and how to solve it. As the dealer was initially unhelpful i rang Ford customer relations on 0845 841 1111 , they were very good and spoke to the dealer and seemed to change there attitute!, i recieved phone calls from ford regularly untill the problem was solved and everything dried. The problem was a small hole next to the bonnet hinges which was never filled during manufacturing, resulting in rain getting in, soaking through a foam 'dashpad' and down to the carpets. I would recommend ringing this number as the dealer did change their attitude after this from 'i dont want to know' to being very helpful and sorting AND drying it all out as the foam dashpad is quite thick and would never dry otherwise __________________ Remember what the dormouse said: Feed your head....

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20-11-2014, 19:10	#4
t2chris Senior Member Join Date: Sep 2014 Location: Kent Vehicle: Terrano 2 lwb 2.7tdi se+ Posts: 129	Got a number for ford technical line at work mate, I will dig it out for you tomorrow if you still need it?

20-11-2014, 19:58	#5
Mobieus_uk Senior Member Join Date: Aug 2014 Location: Tonbridge Vehicle: Terrano ii SE+2.7tdi Posts: 232	always worth checking https://www.gov.uk/check-if-a-vehicle-has-been-recalled