Bank Card Fraud

[jims-terrano]

Hi all, watch out shopping this Christmas.

We've just found out today that the wifes card has been cloned. They've taken us for hundreds and hundreds. Money saving Expert Web site has a lot of threads about the same thing from people who have bought from Amazon over the last few weeks!!! I'm not saying it's because of shopping there but worth taking precautions.

We are so carefull, we don't shop online often. We watch where we pay by card. Never give info out. Burn paperwork and don't shred.

Still waiting to see what the bank are going to do but as of 6 o'clock tonight they were still trying to spend our money. I'm pretty sure the bank will give the money back to us but it'll be timescale.

First we heard about it was an indian call centre phoning mobile phone wanting details from the wife. She told them to phone our home phone at 5:30 and wouldnt give number as they should have it if it is our bank. Anyway her mobile rang at 5:30 so she ignored it as it was the same number. Then house phone rang, I answered and it went dead. We googled the number and results said that it was a scam phone number. I wasn't happy and got wife to phone the bank as she wanted to ignore it. Turns out it is a fraud.

So watchout shopping online!

Jim

[makeitfit]

Dont panic Jim we only shop on line
Haven't got a clue what's work purchases and what's for crimbo half the time
However a few months back I did get a call from the bank on sat afternoon
I'd been cloned , well the card anyway They asked if I had just bought 1200 quids worth of gold No says I , ah then I was told about the 120 quids worth of jewellery and several vodafone top ups etc.
The bank said they'd stop the payments going through now, and I got the other monies back on the Monday sorted
New card a few days later, simples

[solarman216]

wonder how they got your home phone number, they could not have got it from your bank, or could they? Rick

[makeitfit]

Easy. even "ex directory" can be found with very little bother

[solarman216]

Originally Posted by makeitfit

Easy. even "ex directory" can be found with very little bother

very glad I don't have a land line, Rick

[jims-terrano]

Originally Posted by solarman216

wonder how they got your home phone number, they could not have got it from your bank, or could they? Rick

No as it turns out it actually was the bank. I have to say though an Indian call centre ringing asking about our details? alarm bells would ring about that really.

Jim

[makeitfit]

Very few banks use UK call centres. That's one of the reasons I use the Co-op bank
Mobile numbers are also available Rick.
It's just a case of which data base it's related to

[solarman216]

yes I have to say as of late I have started getting scam calls, every person that has ever called me that is genuine are in my phone memory, so when I get an unrecognised number my suspicions are raised straight away however it is very often a new customer from recommendation, but sometimes a scam call and sometimes from a government office which usually come as "call" so I answer carefully and establish who it is before giving verbal diarrhea down the line, Rick

[makeitfit]

Any calls coming in as "call", withheld number, international or out of zone call get relegated to the answerphone. As you Rick all known numbers on my phone .
I bought a very useful disk a few tears back for business called UK Info Disk 2009 . All info from phone directory, electrol roll etc can be searched from post code, phone number, part name etc.
Very revealing

[Terranical]

Originally Posted by jims-terrano

Hi all, watch out shopping this Christmas.

We've just found out today that the wifes card has been cloned. They've taken us for hundreds and hundreds. Money saving Expert Web site has a lot of threads about the same thing from people who have bought from Amazon over the last few weeks!!! I'm not saying it's because of shopping there but worth taking precautions.

We are so carefull, we don't shop online often. We watch where we pay by card. Never give info out. Burn paperwork and don't shred.

Still waiting to see what the bank are going to do but as of 6 o'clock tonight they were still trying to spend our money. I'm pretty sure the bank will give the money back to us but it'll be timescale.

First we heard about it was an indian call centre phoning mobile phone wanting details from the wife. She told them to phone our home phone at 5:30 and wouldnt give number as they should have it if it is our bank. Anyway her mobile rang at 5:30 so she ignored it as it was the same number. Then house phone rang, I answered and it went dead. We googled the number and results said that it was a scam phone number. I wasn't happy and got wife to phone the bank as she wanted to ignore it. Turns out it is a fraud.

So watchout shopping online!

Jim

They have got me too. Had a phone call 8.30 Friday evening from my bank's Fraud department to say my debit card has been cloned, and they had cancelled the card. Doubting the authenticity of the call I phoned the bank back using the number on the back of the card, and sure enough it was true.
Apparently no fraudulent transactions had taken place (so how did they know my card had been cloned?)
I bank online so I checked all transactions for the past two weeks and the only items were 3 local supermarket purchases, 2 from iTunes and 2 from Amazon (ring any bells jims-terrano?)
My guess is that the culprit is Amazon, so it will be either no purchases from them, or credit card only.
The bank is sending me another card which will allegedly arrive in 7-10 days, problem is I am off to Spain on Wednesday, and I use my debit card for all cash withdrawals and diesel purchases when over there. When I explained this to them they said they would block the card for internet purchases only, meaning I could still draw cash and make purchases. That being the case, how do they know whether it's my card or the cloned one being used?
Just about to recheck my account to see if anything else suspect has gone through. B'stards!!!

[cleangreenm/c]

hi itried to fastclear a chq some months ago and was told you can no longer fast clear chq,s !! i use tessco c,card and they rang me to ask if i had bought several thou £of jewlry/and other things me said NO and my card was canceld instantly and was told it was not my problem ,and a new card was on its way .-----they allso said it could have been cloned ages ago roy