i think ive been diddled

briggie · 24-01-2011, 16:30

had a phone call from virgin media asking me if id like my broadband upgrading to the highest level for free ...... bit of a silly question really innit ? ..... of course i would , after telling me all the benefits of it and telling me about my new virgin box too i was getting excited

, then they dropped the bombshell .... its gonna cost me £49.95 for the box and £49 installation ..... im alleady a virgin customer why should i have to pay for a new box ?

(RIP) PLANK · 24-01-2011, 16:34

I think there is a bit of a con involved in all subscription TV packages, I'll stick with freeview

sp00k · 24-01-2011, 16:34

What speed are you on at the moment as im sure that they only charge if your upgrading to 50mb service .And also remember if you do im sure you are then on another 12 month contract

briggie · 24-01-2011, 16:48

Quote:

Originally Posted by sp00k

What speed are you on at the moment as im sure that they only charge if your upgrading to 50mb service .And also remember if you do im sure you are then on another 12 month contract

im on 20mb , they said an engineer would be coming and fitting my new router , hub and box

sp00k · 24-01-2011, 16:57

Quote:

Originally Posted by briggie

im on 20mb , they said an engineer would be coming and fitting my new router , hub and box

Yeh thats rite as im on 50mb services myself and a different router and modem is needed(mainly the modem is needed).Depends on what other services you have with them as you might be able to get a better deal.Personally i would of haggled and got the installation for free as they stated it was a free upgrade when its not.

briggie · 24-01-2011, 17:11

Quote:

Originally Posted by sp00k

Yeh thats rite as im on 50mb services myself and a different router and modem is needed(mainly the modem is needed).Depends on what other services you have with them as you might be able to get a better deal.Personally i would of haggled and got the installation for free as they stated it was a free upgrade when its not.

time for a free phone call me thinks

4x4_Gav · 24-01-2011, 17:41

You dont mate, they tried that one on me when I upgraded from normal Virgin TV to the V+ HD box and 20meg cable. After a bit of gentle persuation and a lot of telling them I will leave and go to Sky (which of course I woudlnt have) they gave it me for free

Just try your luck mate, they give you no end of stuff if you can be a bit cheeky on the phone

24-01-2011, 16:30	#1
briggie Senior Member Join Date: Mar 2010 Location: peoples democratic republic of west yorkshire Vehicle: " alice " Posts: 10,473	i think ive been diddled had a phone call from virgin media asking me if id like my broadband upgrading to the highest level for free ...... bit of a silly question really innit ? ..... of course i would , after telling me all the benefits of it and telling me about my new virgin box too i was getting excited , then they dropped the bombshell .... its gonna cost me £49.95 for the box and £49 installation ..... im alleady a virgin customer why should i have to pay for a new box ?

24-01-2011, 16:34	#2
(RIP) PLANK Senior Member Join Date: Mar 2006 Location: Central England, in the Heart of the Black Country Vehicle: T2 2004 TDI SE LWB Posts: 7,740	I think there is a bit of a con involved in all subscription TV packages, I'll stick with freeview

24-01-2011, 16:34	#3
sp00k Senior Member Join Date: Oct 2010 Location: Bristol Vehicle: Terrano TDi 1999 Posts: 237	What speed are you on at the moment as im sure that they only charge if your upgrading to 50mb service .And also remember if you do im sure you are then on another 12 month contract

24-01-2011, 17:41	#7
4x4_Gav Senior Member Join Date: Dec 2010 Location: Nottinghamshire Vehicle: Nissan Terrano II 2.7 TDI Posts: 480	You dont mate, they tried that one on me when I upgraded from normal Virgin TV to the V+ HD box and 20meg cable. After a bit of gentle persuation and a lot of telling them I will leave and go to Sky (which of course I woudlnt have) they gave it me for free Just try your luck mate, they give you no end of stuff if you can be a bit cheeky on the phone