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Report Website Problems Here Only! Please report here any problems you find with the new format site. Please feel free to post any comments you feel may improve the the site.

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Old 05-04-2011, 12:17   #1
reetp
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Default Outage ???

I couldn't get on to the site all last night (I was up til about 2am UK time), and this morning up til an hour or so ago. It's not the first time this has happened.

I tried pinging the site but it looks like ti had disappeared completely.

Admittedly I live in Spain but I wouldn't have thought that would make any difference - everything else I accesses in the UK was OK.

Have there been any reported problems ? Just wondering if you had any problems with your service provider ?

B. Rgds
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Old 05-04-2011, 13:18   #2
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It happens to me all the time when trying to get on from my phone or my laptop (I only have mobile broadband at home - no landline). However, it always works from my pc at work (which is connected via a landline). Very annoying.
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Old 05-04-2011, 14:49   #3
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Default No Connection

I have the same problem.Can only connect during the day or early evening and then no connection.I also use a mobile modem.Bit of a nuisance.
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Old 05-04-2011, 15:00   #4
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Intermittent here,sometimes it is ok other times it is down for three or four hours at a stretch. Been onto Bat,been on to ISP,cleared the cache etc. still the same. Started when the site was upgraded last year. Doesn't seem to be any pattern, it can happen at weekends or during the week, morning or night. Very annoying.
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Old 05-04-2011, 15:35   #5
Bat21
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It is an Orange (or any of its sister companies) problem.

When we moved server last year somehow their DNS records got messed up, unfortunately they refuse to admit it is their problem

There is nothing I can do this end because nothing here is broke.
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Old 05-04-2011, 20:09   #6
solarman216
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I was having problems with my dongle connection, but bat21 gave me a fix some thing to do with UAC and 65 38 186 188, it fixed mine, is this the same problem, Rick
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Old 25-05-2011, 21:09   #7
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No probs at all where ever i am i europe on a laptop. KEV( normandy) at mo.
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Old 25-05-2011, 21:43   #8
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Yes... big time - to the point I've stopped visiting as often as I'd like.

I'm not with orange either. I don't get the issue with other sites which are fine. Very sporadic. Sometimes if I delete the web address linking directly to the forum and type it in a just nissan4x4ownersclub.com it will allow me to get to the main host page and then get to the forum via the link... though most of the time I can't even get to the main index page either.

I too have run a server from home in the past for my CCTV system so am not a clueless nube in this respect.

I'm with Zen who are probably the best ISP.... IN THE WORLD (because I wanted a number of incoming ports to my address)...

All I know is the sites inaccessible 1/3rd of the time... from prior to joining as when I googled it the first time and tried I just thought it was another dead in the water club with an old link to a server that no longer ran. I'm sure I'm not alone in that observation... it was only persistance and a visit another day that revealed that the site is here still.... occasionally!


In fact... I'm begining to think it a Nissan thing as www.thenissanpath.com where I end up when this site is down also ends up being down at the end of the month - but thats because they have bandwith issues.. ie. need to up their quota.. but they know that and its nothing at all to do with the isses connecting here.
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Old 05-04-2011, 22:20   #9
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i lost interest mate , im at home now on a " allegedly " fast internet connection , its only when im using the dongle i have most problems
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Old 05-04-2011, 22:25   #10
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Quote:
Originally Posted by briggie View Post
i lost interest mate , im at home now on a " allegedly " fast internet connection , its only when im using the dongle i have most problems
Ah but make sure you have the info for when you next go away or you will be cursing, and better to do it now while you have a good connection, I had to do mine a while ago as and when I could log on, it look more time than it should, Rick
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Old 06-04-2011, 14:37   #11
reetp
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Hmm. Same again last night.

It's a definite problem. Where do you actually host the site ? On a machine at home or on a hosted service e.g. at Orange or some other web hosting provider ? Is the webspace in one place and the domain management someplace else (e.g. I have loads of domains that are registered with one company, but the websites may be with another)

Pretty sure that you are right and that your DNS is screwed someplace from what I can see on some lookups.

Tried looking up the machine & domain & got these :
----------------------------------------------------------------------------------
Host www.nissan4x4ownersclub.com not found: 2(SERVFAIL)

/usr/bin/host -v -t any www.nissan4x4ownersclub.com.
Similar to the previous command but the "-v" makes the result Verbose.

Trying "www.nissan4x4ownersclub.com"

Host www.nissan4x4ownersclub.com not found: 2(SERVFAIL)

Received 45 bytes from 213.253.137.17#53 in 0 ms
----------------------------------------------------------------------------------


It should look a bit more like this (from one of our websites - I'm not trying to advertise, just pointing out what's happening !!!!)

----------------------------------------------------------------------------------
www.regimentalmerchandise.co.uk is an alias for lb1.namesco.net.

/usr/bin/host -v -t any www.regimentalmerchandise.co.uk.
Similar to the previous command but the "-v" makes the result Verbose.

Trying "www.regimentalmerchandise.co.uk"

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 1453

;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 3, ADDITIONAL: 3

;; QUESTION SECTION:

;www.regimentalmerchandise.co.uk. IN ANY

;; ANSWER SECTION:

www.regimentalmerchandise.co.uk. 86400 IN CNAME lb1.namesco.net.

;; AUTHORITY SECTION:

regimentalmerchandise.co.uk. 172800 IN NS ns1.phase8.net.

regimentalmerchandise.co.uk. 172800 IN NS ns2.phase8.net.

regimentalmerchandise.co.uk. 172800 IN NS ns0.phase8.net.

;; ADDITIONAL SECTION:

ns0.phase8.net. 775 IN A 85.233.160.69

ns1.phase8.net. 775 IN A 85.233.160.68

ns2.phase8.net. 775 IN A 85.233.164.62

Received 187 bytes from 213.253.137.17#53 in 0 ms
----------------------------------------------------------------------------------

Definitely needs sorting out, and pronto ! You are possibly losing customers as a result of it..........

Sorry. Know this is all boring & geeky (it's unfortunately what I do....) and we should definitely get back to cars !!!!

If I can help then let me know.

B. Rgds
Joh
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Old 06-04-2011, 18:09   #12
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Quote:
Originally Posted by reetp View Post
Hmm. Same again last night.

It's a definite problem. Where do you actually host the site ? On a machine at home or on a hosted service e.g. at Orange or some other web hosting provider ? Is the webspace in one place and the domain management someplace else (e.g. I have loads of domains that are registered with one company, but the websites may be with another)

On a machine at home .... what do you think this is

I have no control over your ISP and it is them that have the problem why do you think 99% of the folk here don't have a problem

If you can get Orange to sort their act out I will give you a free lifetime membership.... good luck
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Old 06-04-2011, 20:56   #13
Thomas-the-Terrano2
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i can confirm its orange, though not tried to get them to fix it.

oddly can get site up on my smart phone, via orange 3g so
guess its only part of their systems.

lately been so bad on mine ive left machine switched on for
days with site running in a window, and still sometimes its
not there when i come back.
tonight i refreshed the error 3 times til it gave up and loaded!

going to print off those instructions now, like i told myself
before to do....
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Old 24-04-2011, 14:11   #14
reetp
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Quote:
Originally Posted by Bat21 View Post
On a machine at home .... what do you think this is
OK. Just trying to help & figure out where the problem lies.... I run servers at home, at the office, and online......

Quote:
I have no control over your ISP and it is them that have the problem why do you think 99% of the folk here don't have a problem
It has nothing to do with my ISP. Much more to do with yours :-) Or at least whoever hosts your site and/or manages your DNS records. DNS is universal and shouldn't make a jot of difference where in the world you are. If it's set right it will work. If it isn't.....

Are the website and the domain name held by the same company or different ones ? e.g. I have a load of domains held with a domain registrar and I can then point them off to whatever website I want them to. However, I have a couple where the domain and the website are hosted by the same company. It's obviously much easier to sort if you have control of your DNS records.

From what I have read, I don't think I'm the only one with the problem though.

Quote:
If you can get Orange to sort their act out I will give you a free lifetime membership.... good luck
ROFLMAO........ I wish......
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Old 30-04-2011, 07:59   #15
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well ive had more connection problems than most , but since clive adjusted my settings as per bat 21's suggestion , ive had no problems at all connecting to the forum ...... i have even deliberately disconnected myself , and re logged on .... even re started the computer ! .... and still i can log on everytime

so many thanks to clive , and also for bat 21 , for solving my connection problem
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