Taking stuff back...

lacroupade · 22-12-2010, 16:30

Give us your tales of woe!

Bought a fan heater for the shop three weeks ago from a local electrical retailer - last week it went bang in a shower of sparks after only being used 9-5 four days a week for just over a fortnight.

Took it back today and the woman said, with a perfectly straight face, "you've been leaving it on all the time haven't you!".

No you stupid sh1t-fer-brains cow, I thought I'd open the back door and let the snow and arctic wind in and use your scabby heater as a fecking doorstop...

FFS what are these people on??????

paulp · 22-12-2010, 16:32

you have a right of exchange upto 28 days

regards paulp

Deleted account DD · 22-12-2010, 16:39

Quote:

Originally Posted by paulp

you have a right of exchange upto 28 days

regards paulp

irrespective of that its not fit for purpose, defective and has not lasted for a reasonable amount of time!

lacroupade · 22-12-2010, 16:40

Quote:

Originally Posted by daved

irrespective of that its not fit for purpose, defective and has not lasted for a reasonable amount of time!

Funny thats just what my wife says about me?

Deleted account DD · 22-12-2010, 20:21

Quote:

Originally Posted by lacroupade

Funny thats just what my wife says about me?

so like the heater does she have you turned on all day

lacroupade · 23-12-2010, 12:51

Quote:

Originally Posted by daved

so like the heater does she have you turned on all day

at my age? are you joking?

Peasgood · 22-12-2010, 16:33

Cracked glaze on a teapot.
"Have you put anything hot in it?"

(RIP) PLANK · 22-12-2010, 16:53

Quote:

Originally Posted by Peasgood

Cracked glaze on a teapot.
"Have you put anything hot in it?"

funny but i had that same problem, and same response!

Martin60 · 22-12-2010, 18:58

Took a dead Henry vacume back to shitfix. Lasted 3 weeks.
Prat behind counter said that it cant be claimed under warranty 'coz it looks as its been used to clean up brick dust and that it was designed for domestic use only.
He got totally confused when told that most domestic houses are built with bricks and blocks, and when drilling wall its bound to produce brick dust..

kbekl · 22-12-2010, 19:02

the problem with heaters like the fan units they are not meant to left on all day

our old one said in the manual only use for a maximum of 4hrs and if fitted use the thermostat so it is not constantly running

i took a defective sd card back today at tesco's tried it and said yes it is dud and gave me a new one + my money back

rustic · 22-12-2010, 19:09

I bought a kettle from Tesco, I took it back when the lid failed to open.
It was 9 months old. They gave me a replacement no questions, then they told me the guarantee starts again and is now 12 months from the date of the replacement.

Remind me why the high street shops are closing, and Tesco are opening more shops.

We need to remind these small shops where they will be heading if they can't give normal customer service.

They probably know any way....

Thomas-the-Terrano2 · 22-12-2010, 20:11

probably say been used in commercial setting, and sold as a domestic heater.

have to agree the supermarkets have less policies, probably realise that you
put say £50 a week or more of grocery shopping thru their tills every week,
and dont want a big argument at service counter which is usually in shop
door way and would put off loads of other shoppers....

Terranical · 22-12-2010, 21:14

Quote:

Originally Posted by lacroupade

Give us your tales of woe!

Bought a fan heater for the shop three weeks ago from a local electrical retailer - last week it went bang in a shower of sparks after only being used 9-5 four days a week for just over a fortnight.

Took it back today and the woman said, with a perfectly straight face, "you've been leaving it on all the time haven't you!".

No you stupid sh1t-fer-brains cow, I thought I'd open the back door and let the snow and arctic wind in and use your scabby heater as a fecking doorstop...

FFS what are these people on??????

Bought a new laptop battery online, felt it was going flat quicker than it should (about an hour instead of two hours). Company said " We'll send you another, keep the other one as a spare with our compliments". Arrived next day by Special Delivery, and it lasts about 2.25 hours. Nice!

22-12-2010, 16:30	#1
lacroupade Senior Member Join Date: Jan 2009 Location: All hail to the Glove of Love... Posts: 9,212	Taking stuff back... Give us your tales of woe! Bought a fan heater for the shop three weeks ago from a local electrical retailer - last week it went bang in a shower of sparks after only being used 9-5 four days a week for just over a fortnight. Took it back today and the woman said, with a perfectly straight face, "you've been leaving it on all the time haven't you!". No you stupid sh1t-fer-brains cow, I thought I'd open the back door and let the snow and arctic wind in and use your scabby heater as a fecking doorstop... FFS what are these people on??????

22-12-2010, 16:32	#2
paulp Senior Member Join Date: Apr 2009 Location: essex Vehicle: nissan mistral 27td Posts: 1,043	fan you have a right of exchange upto 28 days regards paulp

22-12-2010, 19:09	#11
rustic Senior Member Join Date: Feb 2007 Location: Staffordshire Vehicle: Maverick Mk I 2.7 TD LWB Posts: 7,825	I bought a kettle from Tesco, I took it back when the lid failed to open. It was 9 months old. They gave me a replacement no questions, then they told me the guarantee starts again and is now 12 months from the date of the replacement. Remind me why the high street shops are closing, and Tesco are opening more shops. We need to remind these small shops where they will be heading if they can't give normal customer service. They probably know any way.... __________________ Ford Maverick GLX 1995 2.7TD LWB in illusion silver, 98k miles. Owned since new, for 22 years. Best car I have ever owned. Just wish I could drive it more.

22-12-2010, 20:11	#12
Thomas-the-Terrano2 Moderator Join Date: Dec 2004 Location: Hackenthorpe Sheffield Vehicle: Terrano2 R20 lwb 2.7TDi Posts: 5,234	probably say been used in commercial setting, and sold as a domestic heater. have to agree the supermarkets have less policies, probably realise that you put say £50 a week or more of grocery shopping thru their tills every week, and dont want a big argument at service counter which is usually in shop door way and would put off loads of other shoppers.... __________________ M6YTB / 20YTB '60' 2010 Ford C Max Zetec 1.6i, black '56' 2006 Jeep Grand Cherokee 3.0TD, silver 2021 Bailey Pegasus Grade SE Turin caravan Smile, its more likely to confuse. One Life, Don't Just Live It, Drive a Nissan, or ...... a Jeep. Owner of Nissan 4x4s 2005 to 2019, and maybe in the future too!

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22-12-2010, 16:33	#7
Peasgood Senior Member Join Date: Jul 2010 Location: North West Vehicle: Terrano Posts: 228	Cracked glaze on a teapot. "Have you put anything hot in it?"

22-12-2010, 18:58	#9
Martin60 Member Join Date: Mar 2010 Location: North Wales Vehicle: Terrano11 Posts: 39	Took a dead Henry vacume back to shitfix. Lasted 3 weeks. Prat behind counter said that it cant be claimed under warranty 'coz it looks as its been used to clean up brick dust and that it was designed for domestic use only. He got totally confused when told that most domestic houses are built with bricks and blocks, and when drilling wall its bound to produce brick dust..

22-12-2010, 19:02	#10
kbekl Senior Member Join Date: Aug 2010 Location: Manchester Vehicle: Ford Maverick 2.7 LWB GLX Posts: 1,519	the problem with heaters like the fan units they are not meant to left on all day our old one said in the manual only use for a maximum of 4hrs and if fitted use the thermostat so it is not constantly running i took a defective sd card back today at tesco's tried it and said yes it is dud and gave me a new one + my money back