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David G Rand
13-11-2015, 12:28
Can anyone provide me with an email address and Customer Service telephone number for Monroe shock absorbers?

My computer is playing up and I cannot use the web to access any site that isn't on my Bookmarks list; hence this request for help.

As it's often the case that I cannot always remember how to access this site and then to find where replies to my post might be (seriously!) I'd be most grateful if anyone with this info would email it to me at: rand@davidrand.plus.com

The reason I need this info is that I recently bought a set of Monroe Adventure shocks and the rear rubbers were missing and I've since had a disagreement with the company who supplied me with them and I'd rather buy a new set of rubbers from a more trustworthy supplier.

Madmark
13-11-2015, 12:34
What are the rubbers like as if same as standard shocks I have 2 pairs off poly bushes brand new if interested which is enough to do two bottoms

Lazy-Ferret
13-11-2015, 12:42
http://eu.monroe.com/en-uk/

http://eu.monroe.com/en-uk/support/customer-service

David G Rand
13-11-2015, 15:23
Lazy-Ferret,
Thank you for your help, but my computer will not allow me to use the web,
that's why I need e-mail address and/or telephone number.

MadMark,
Thank you for your offer, but I've not seen the rubbers. The chap who was fixing them told me that the bushes for the rear shocks were missing from just one shock and normally they consisted of two half bushes both top and rear; he described them as "rubber"and I think he mentioned one pair at top and one pair at bottom.
The model of the shocks was "Adventure" and they were gas-filled.
Without a telephone number for Monroe in UK I just cannot find out more.
Life is just so damn complicated!

Madmark
13-11-2015, 15:31
Yep sounds like standard ones as same as these each shock needs 4 bushes. Well if still interested or if they're any help to you just cover the postage and ill send them on. I have enough for one shock so 4 bushes

Lazy-Ferret
13-11-2015, 15:32
Lazy-Ferret,
Thank you for your help, but my computer will not allow me to use the web,
that's why I need e-mail address and/or telephone number.


Sorry,

0121 609 3000

I can't find an Email, the only way to contact them is to fill out an online form..
http://eu.monroe.com/en-uk/support/tenneco-techline/

http://eu.monroe.com/files/6314/1018/4465/Service_client.JPG

macabethiel
13-11-2015, 18:11
Lazy-Ferret,
Thank you for your help, but my computer will not allow me to use the web,
that's why I need e-mail address and/or telephone number.

MadMark,
Thank you for your offer, but I've not seen the rubbers. The chap who was fixing them told me that the bushes for the rear shocks were missing from just one shock and normally they consisted of two half bushes both top and rear; he described them as "rubber"and I think he mentioned one pair at top and one pair at bottom.
The model of the shocks was "Adventure" and they were gas-filled.
Without a telephone number for Monroe in UK I just cannot find out more.
Life is just so damn complicated!

If your computer is not allowing you to use the web how can you post here ?
Maybe you PC needs the parental controls adjusting.lol

David G Rand
13-11-2015, 19:07
Macbethiel,
If you read my first post you'll notice that I explained I could only access sites on my Bookmarks list and this site (thankfully) was on my Bookmarks list.

David G Rand
13-11-2015, 19:19
MadMark,
Thanks for all your help.
I'll gratefully accept those 4xbushes, but I would prefer to pay you something for them.
I have no idea how much they cost, but if I send you a cheque for £10 would it cover post and cost of bushes? If it doesn't, just let me know what the appropriate price is and I'll happily forward it.

Many thanks.

David G Rand
13-11-2015, 19:32
Lazy-Ferret,
Thanks for that number and the web site address.
I have manged to access that site from here and after posting this' I'll try to get it via my usual browser - just out of interest.

David G Rand
13-11-2015, 19:41
Lazy-Ferret,
I've just tried to reach that Monroe site on the web (not via this site) and all I get is a blank page with a large sign saying; "Secure Connection Failed!"
That's what happens whenever I try to Google the web.

Lazy-Ferret
13-11-2015, 20:21
Lazy-Ferret,
I've just tried to reach that Monroe site on the web (not via this site) and all I get is a blank page with a large sign saying; "Secure Connection Failed!"
That's what happens whenever I try to Google the web.

I just tried the link, and it worked OK for me. It can be got from the main site, by clicking on Support at the top, then "Tenneco-Techline"

It's not a secure site, so not sure why it is trying to set up a secure connection. Have you got an anti-virus program running?

The Patrolman
13-11-2015, 20:52
Not that it helps but I've just had a set of rear adventurer gas shocks delivered for my Troll.
The box was sealed and had both sets of top rubber bushes We're in bags in the box.
£56 for the pair delivered:thumb2
Guess what I'm ding tomorrow :nenau

terranosaurusdoug
13-11-2015, 20:58
Not that it helps but I've just had a set of rear adventurer gas shocks delivered for my Troll.
The box was sealed and had both sets of top rubber bushes We're in bags in the box.
£56 for the pair delivered:thumb2
Guess what I'm ding tomorrow :nenau

That's cheap mate, where you get them from?

The Patrolman
13-11-2015, 22:27
Ebay mate:thumb2

Got fronts a few weeks ago for £59.

I'll post the link later:thumb2

terranosaurusdoug
13-11-2015, 23:26
Ta :thumbs

The Patrolman
13-11-2015, 23:40
Try this

http://www.ebay.co.uk/itm/351388127442?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

or this

aceparts_uk (677067 Feedback score: 677067) About aceparts_uk

:thumb2

terranosaurusdoug
14-11-2015, 04:37
Try this

http://www.ebay.co.uk/itm/351388127442?_trksid=p2057872.m2749.l2649&ssPageName=STRK%3AMEBIDX%3AIT

or this

aceparts_uk (677067 Feedback score: 677067) About aceparts_uk

:thumb2

Thank you :thumb2. £63.12 for 2 rear! I'm pricing up and trying to decide whether or not to lift, thanks again, Mark :)

emjaybee
14-11-2015, 10:06
I recently fitted Monroe Adventure all round on mine. Got them from a branch of Andrew Page.

I paid a little more than that but I wanted to have an easy contact if there was a problem.

Love them though!

:thumb2

David G Rand
14-11-2015, 11:41
Lazy-Ferret,
I know nothing about computers and I just cannot afford to bring in computer professionals.
Your suggestion has the ring-of-truth to me, so if you could tell me (layman's terms!) which part of my computer I should go to, what to look for and what to do, I'd be eternally grateful.

David G Rand
14-11-2015, 11:43
Lazy-Ferret,
I know nothing about computers and I just cannot afford to bring in computer professionals.
Your suggestion has the ring-of-truth to me, so if you could tell me (layman's terms!) which part of my computer I should go to, what to look for and what to do, I'd be eternally grateful.

David G Rand
14-11-2015, 11:44
Lazy-Ferret,
I know nothing about computers and I just cannot afford to bring in computer professionals.
Your suggestion has the ring-of-truth to me, so if you could tell me (layman's terms!) which part of my computer I should go to, what to look for and what to do, I'd be eternally grateful.

The Patrolman
14-11-2015, 16:17
Just fitted my rear shocks :thumb2
No Jack required:D
Much better over the speed humps on the seafront:augie
Hope you get your bushes sorted dave:thumbs

David G Rand
16-11-2015, 11:17
Hi Patrolman
Thanks for your interest in my problems.
MadMark has all I need to solve my current problems and at the moment I'm waiting to hear from him: nothing I can do until he contacts me.
It has been suggested that as new Adventure shocks have not eliminated my sway problems completely, I should have my anti-roll-bar checked out. I'm hoping to get it checked when rear shock bushes are replaced (courtesy of MadMark), but if I need to replace it I'd appreciate any info on where to buy one etc.

David G Rand
17-11-2015, 12:32
Can anyone tell me how to send personal message to someone on this site?
I've looked and looked, but can't find any info: I need to send pm to MadMark.

Banshee
17-11-2015, 13:01
Can anyone tell me how to send personal message to someone on this site?
I've looked and looked, but can't find any info: I need to send pm to MadMark.

Click on his name on the left in blue, then press send a Private message

David G Rand
18-11-2015, 12:20
Click on his name on the left in blue, then press send a Private message

Thank You.

Madmark
18-11-2015, 19:00
Just replied to you fella but will post the pic on here too. I have 4x the bushes but this is the kit and may be better option as does both rear shocks completely

http://i89.photobucket.com/albums/k239/v6cally/wp_ss_20151118_0002_zpscoj2akkr.png (http://s89.photobucket.com/user/v6cally/media/wp_ss_20151118_0002_zpscoj2akkr.png.html)